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Home > Professional Development Skills > Management & Leadership > Building Trust
In this course, you'll examine the steps that encourage trust: asking for input and using it, delegating effectively and more.
Trust is at the heart of how we act in many business situations and how we approach trust can be vital to our success. In this course, the benefit of trust is explored as is the damage resulting from lack of trust. In addition, you'll examine the three steps that encourage trust: asking for input and using it; doing what you say you'll do; and delegating effectively.
Category
ID
Duration
Level
Price
Management & Leadership
13758
1 Day(s)
Foundation
$695.00
Objectives
Lesson objectives help you become comfortable with the course, and also provide a means to evaluate learning. In the Building Trust Training course, you will:• Identify and define the concept of trust.· Identify and model behaviors that solicit trust in others.· Understand the needs of others when giving trust.· Create a climate of communication.· Increase employee trust, productivity, and morale.
Module 1: Foundations of Trust· Three Fundamental Interpretations· Instinct· Past Experience· Current Experience· Mutual Understanding· Tips for Working on a TeamModule 2: Consequences of a Lack of Trust· Why People Don't Trust· What Happens When You Don't Trust· Consequence 1: A Lack of Commitment· Common Responses to Commitment and Trust Queries· Consequence 2: Lower Employee Satisfaction· The Revolving Door Syndrome· Consequence 3: A Lack of Open Communication· Steps for Improving Service· Project Team· Consequence 4: Empty Words and Unrealistic Images· Make People Your Most Important Asset!
Module 3: Three Steps for Encouraging TrustAction Plan for Encouraging TrustStep One: Ask for Input and Put It to UseStep Two: Do What You Say You'll Do!Step Three: Delegate EffectivelySummary
Questions?
HRCI Professional in Human Resources (PHR)HRCI Senior Professional in Human Resources (SPHR)SHRM Certified Professional (SHRM-CP)
The following course or equivalent experience is highly recommended as a prerequisite to this course:• Understanding Leadership Competencies
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