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Home > Professional Development Skills > Management & Leadership > Feedback Skills for Leaders
Leaders will learn how to provide effective feedback, create opportunities for employees to grow, become motivated, and make positive contributions to their organizations.
The Feedback Skills for Leaders Training course is a dynamic, one-day instructor-led course that shows new and experienced managers the benefits of developing this critical skill, both in giving & receiving feedback. You will learn specific techniques for receiving and responding to critical feedback and will learn the positive impact of praise and positive messages. Leaders who learn how to provide effective feedback create opportunities for employees to grow, become motivated and make positive contributions to their organizations. The Feedback Skills for Leaders Training course includes information on how gender and generational differences can impact employees' expectations and how well feedback is received.
Category
ID
Duration
Level
Price
Management & Leadership
12598
1 Day(s)
Intermediate
$695.00
Objectives
Upon successful completion of the Feedback Skills for Leaders Training course, you will be able to: · Understand Resistance to Criticism· Respond to Critical Feedback· Give Constructive Feedback· Give Positive Feedback· Handle Recurring Problems
Part 1: Understanding Resistance to Criticism • What Is Critical Feedback? ● The Impact of Gender on Feedback ● Gender Communication & Leadership ● Effectiveness ● Generational Differences in Feedback ● Influence of Parental Messages ● Critical Feedback Messages to Watch Out For ● Counteracting Self‐Criticism & Past Messages • Changing Your Beliefs About Critical FeedbackPart 2: Responding to Critical Feedback ● How We Perceive Critical Feedback ● Types of Critical Feedback ● Three Stages of Response ● Assertive Techniques to Deal with Criticism ● Technique 1: Fogging ● Technique 2: Admitting the Truth ● Technique 3: Requesting Specific Feedback ● Ten Tips for Handling FeedbackPart 3: Giving Constructive Feedback ● Barriers to Giving Constructive Feedback ● Overcoming Obstacles ● Benefits of Voicing Feedback Regularly ● Understanding Constructive Feedback: ● Step 1: Set Realistic Goals & Expectations ● Step 2: Research the Facts ● Step 3: Choose Your Timing ● Step 4: Be Specific, Using the DASR Script ● Providing Feedback with "I" Statements ● Step 5: Monitor & Follow Through ● The Impact of Technology on Feedback ● Critiquing Your Manager or Colleague ● Using the DASS Script ● Providing Unsolicited Feedback ● Turning Complaints into Proposals
Part 4: Giving Positive Feedback ● The Powerful Impact of Praise ● Rethinking Barriers to Praising Others ● Guidelines for Giving Positive Feedback ● Public vs. Private Praise ● Praising UpwardPart 5: Handling Recurring Problems ● Five Steps in Discussing Recurring Problems ● The Importance of Follow-Up
Questions?
HRCI Professional in Human Resources (PHR)HRCI Senior Professional in Human Resources (SPHR)SHRM Certified Professional (SHRM-CP)
There are no formal prerequisites required for this course.
Feedback Skills for Leaders
Class Schedule
Live Online
Course Overview
Training Delivery Methods
With Productivity Point, you will have a spectrum of delivery methods to choose from... when where and how you like it. Whether it's in a classroom or online, we have a delivery option to meets your needs.
Classroom Live
Classroom Virtual
Private Group
On Demand
Classroom Live Training
Get in-person, hands-on instruction with live lab exercises taught by subject matter experts who deliver authorized and industry-leading content.
With classrooms in almost every major U.S. city, Productivity Point has something for users of every level, so you can earn the most popular industry certifications. You get hands-on learning experience with live lab exercises taught by experienced instructors. We proudly advocate our learning services to be hosted by the best-qualified trainers in terms of technical knowledge and teaching skills.
Classroom Virtual Training
Prefer to have a dedicated classroom for your virtual experience? Attend live, hands- on training via remote instructor from one of Productivity Point’s multiple locations.
Enjoy a focused and professional training environment, including all technical equipment provided along with administrative and technical support at your fingertips. With over 150 locations to choose from, review our course catalog or contact your personal Productivity Point Account Manager to see if the course you have in mind is delivered at one of our dedicated virtual classrooms in your area.
Live Online Training
Blend the best from traditional face-to-face instructor-led training with the latest in conferencing technology.
Private Group Training
Your private group classroom experience will not only take place in the location of your choice (including any of our training centers), but you will enjoy the following amenities:
On-Demand Learning
On-Demand is an IT training solution designed around your schedule, budget, and learning needs. Combining high-quality video, reading, and knowledge checks in a self-paced format, On-Demand helps you build skills as your schedule allows—all at once or five minutes at a time.
With On-Demand, you learn at your own pace and in the convenience of your own space.
With Learn at your own pace…
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