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The Valuable Administrative Assistant Training
Learn vital skills such as how to anticipate your bosses' needs, be a communication liaison and act as a project manager.
Today, the Administrative Assistant operates at a high level, often reporting to more than one person. In this one-day instructor led Valuable Administrative Assistant Training course, learn vital skills such as how to anticipate your bosses' needs, be a communication liaison, act as a project manager, and operate as your boss' information manager.
Upon successful completion of The Valuable Administrative Assistant Training course, you will understand:• How to Manage Multiple Roles• How to anticipate needs • Be a communication liaison• Act as a project manager• Operate as your bosses' information manager• Develop the Detective Hat• Dealing with Work Overload• Supervise Office Operations and Support Staff
Wearing Many Hats· Managing Multiple Roles· What Hats Do Others See You Wearing?· What Your Manager ExpectsAssisting the Manager· Are They Lost Without You?· Anticipate Needs· Act as a Communication Liaison· Making the Connection· Act as a Communication Buffer· Take Over Projects for Your BossSupervising Office Operations and Support Staff· Are You Ready to Be a Supervisor?· Supervisory Skills Self-Assessment· Seven Supervisory Challenges
Providing Information· Are You a Wealth of Information?· Developing the Detective Hat· Sharing the InformationSpecial Concerns of the Administrative Assistant· Personal Requests· Work Overload· Dealing with Interruptions· Supporting Two or More People
HRCI Professional in Human Resources (PHR)HRCI Senior Professional in Human Resources (SPHR)SHRM Certified Professional (SHRM-CP)
To ensure your success, we recommend you first attend the following course, or have equivalent knowledge: • Communication for Results Training
Productivity Point Learning Solutions
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