PLEASE SEE ADVANCED INTERPERSONAL COMMUNICATION SKILL FOR CLASS DATES.
This one-day live interactive Communication for Results Training course will help you recognize and eliminate key barriers to quality communications. Using assessments, multiple exercises and practice opportunities, participants examine their verbal and non-verbal communication skills and focus on specific areas for improvement. Guidelines on how to communicate expectations to others will be shared and practiced. Emphasis will be placed on establishing credibility as a communicator in order to effectively influence both co-workers and customers.
Communication impacts every moment of your working day. The way you communicate is a key factor in how well you perform your job responsibilities, work cooperatively with others in the organization and service your customers. With the Communication for Results Training course, you will learn to recognize yourself as a speaker and listener, and be able to send, receive, and interpret messages with ease.
Attendees who successfully complete the Communications for Results Training course will receive 6 SHRM PDC's towards the SHRM-CP or SHRM-SCP Certification, after course completion.