The Essentials Of Webex Calling (CLWXCALL)
Course Overview

The Essentials of Webex Calling (CLWXCALL) training is designed to guide you through a complete Webex Calling setup, from the initial installation of Webex Control Hub and adding users to configuring Webex Calling features through an existing on-premises Cisco Unified Communications Manager (CUCM) and Cisco Unified Border Element (CUBE) public switch telephone network (PSTN) setup. This training also earns you 18 Continuing Education (CE) credits toward recertification.

Category

ID

Duration

Level

Price

Cisco

13972

3 Day(s)

Foundation

$2,995.00

Questions?

There are no prerequisites for this training. However, the knowledge and skills you are recommended to have before attending this training are:
• A basic understanding of unified communications
• A basic understanding of cloud-based unified communications solutions

These skills can be found in the following Cisco Learning Offerings:
• Understanding Cisco Collaboration Foundations (CLFNDU)
• Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)

The Essentials Of Webex Calling (CLWXCALL)

Class Schedule

Live Online

Location Date Time Register
Live - Online 03/25/2026 - 03/27/2026 10:00 AM - 6:00 PM EDT Register
Live - Online 04/20/2026 - 04/22/2026 10:00 AM - 6:00 PM EST Register
Live - Online 04/20/2026 - 04/22/2026 10:00 AM - 5:00 PM EDT Register
Live - Online 04/20/2026 - 04/22/2026 10:00 AM - 5:00 PM EDT Register
Live - Online 08/31/2026 - 09/02/2026 10:00 AM - 5:00 PM EDT Register
Live - Online 08/31/2026 - 09/02/2026 10:00 AM - 5:00 PM EDT Register
Live - Online 12/07/2026 - 12/09/2026 10:00 AM - 5:00 PM EDT Register
Live - Online 12/07/2026 - 12/09/2026 10:00 AM - 5:00 PM EDT Register

Course Overview

The Essentials of Webex Calling (CLWXCALL) training is designed to guide you through a complete Webex Calling setup, from the initial installation of Webex Control Hub and adding users to configuring Webex Calling features through an existing on-premises Cisco Unified Communications Manager (CUCM) and Cisco Unified Border Element (CUBE) public switch telephone network (PSTN) setup. This training also earns you 18 Continuing Education (CE) credits toward recertification.

Course Objectives

• Introduce the components that make up the Webex solution, including Webex Meetings, Webex Messaging, and Webex Calling
• Introduce the components that make up Webex Calling Control Hub, including analytics, troubleshooting, and reporting
• Introduce the Management feature of Webex Control Hub, including how to set it up for a business
• Introduce the Services section of the Webex Control Hub, including the Webex Services, Cloud-Connected Unified Communications Services, and Hybrid Services
• Identify the methods available to add users to the Webex Control Hub
• Explain Cisco IP Phone software registration with Webex Control Hub, eligible devices, and provisioning methods
• Explain how an administrator can configure calling features from the Webex Control Hub that will affect the organization
• Understand how users or administrators can configure calling features either from the Webex Control Hub or from their personal user portal
• Introduce the three different methods available to bring PSTN calling capabilities into the Webex calling solution
• Identify the different types of Cisco routers, as well as third-party routers, that can support the local gateway in a premises-based PSTN deployment
• Describe different deployment scenarios using the local gateway in a premises-based PSTN Webex Calling solution
• Understand how the high-availability solution within Cisco routers can be used in a Webex Calling deployment to offer failover for the local gateway and the Cisco Unified Border Element
• Configure the Webex Control Hub to support Webex Calling in a premises-based PSTN deployment
• Configure Cisco Unified Border Element and local gateway settings on a Cisco router to support Webex Calling using a premises-based PSTN deployment
• Describe different methods that can be used to troubleshoot setup issues and media issues when configuring Webex Calling using the premises-based PSTN deployment

Training Delivery Methods

With Productivity Point, you will have a spectrum of delivery methods to choose from... when where and how you like it. Whether it's in a classroom or online, we have a delivery option to meets your needs.

Classroom Live Training

Get in-person, hands-on instruction with live lab exercises taught by subject matter experts who deliver authorized and industry-leading content.

With classrooms in almost every major U.S. city, Productivity Point has something for users of every level, so you can earn the most popular industry certifications. You get hands-on learning experience with live lab exercises taught by experienced instructors. We proudly advocate our learning services to be hosted by the best-qualified trainers in terms of technical knowledge and teaching skills.

Classroom Virtual Training

Prefer to have a dedicated classroom for your virtual experience? Attend live, hands- on training via remote instructor from one of Productivity Point’s multiple locations.

Enjoy a focused and professional training environment, including all technical equipment provided along with administrative and technical support at your fingertips. With over 150 locations to choose from, review our course catalog or contact your personal Productivity Point Account Manager to see if the course you have in mind is delivered at one of our dedicated virtual classrooms in your area.

Live Online Training

Blend the best from traditional face-to-face instructor-led training with the latest in conferencing technology.

  • Delivering live training to multiple locations at one time
  • 100% live, instructor led training in a classroom setting without excess travel.
  • Dramatically reduced class cancellation rate.

Private Group Training

Your private group classroom experience will not only take place in the location of your choice (including any of our training centers), but you will enjoy the following amenities:

  • Instructor Consult to get to know your instructor and convey your customized requirements
  • Course Curriculum tailored to your specifications and displaying your organization's branding
  • On-Line course evaluations provided for your review
  • Post-Assessments to ensure your learners have fully comprehended

On-Demand Learning

On-Demand is an IT training solution designed around your schedule, budget, and learning needs. Combining high-quality video, reading, and knowledge checks in a self-paced format, On-Demand helps you build skills as your schedule allows—all at once or five minutes at a time.

With On-Demand, you learn at your own pace and in the convenience of your own space.

With Learn at your own pace…

  • Personal industry leading trainers and instructors right on your own desktop.
  • Acquire leverage to better career opportunities.
  • Learn the latest information technology.
  • Increase your earning potential
  • Get Certified
Try Before You Buy…
If you would like to experience On-Demand before you purchase, send an email to: ondemand@productivitypointls.com to receive your Course Demo Code.

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