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Home > Professional Development Skills > HR Compliance > The Culturally Intelligent Leader
Learn to lead effectively across cultures with confidence and clarity, while enhancing leadership success through cultural awareness and adaptability.
In today's diverse and interconnected world, successful leadership demands more than technical skills — it requires cultural intelligence. This course equips leaders with the knowledge, self-awareness, and strategies needed to effectively navigate cultural differences, build inclusive teams, and lead with empathy and impact. Participants will explore real-world scenarios and case studies, develop practical skills for cross-cultural communication, and learn how to foster environments where all voices are valued and empowered. Whether leading locally or globally, this course prepares leaders to thrive in an increasingly multicultural landscape.Attendees who successfully complete this training course will receive 6 SHRM PDC's towards the SHRM-CP or SHRM-SCP Certification and/or 6 HRCI credits towards the aPHR®, PHR®, or SPHR® Certification, after course completion.
Category
ID
Duration
Level
Price
HR Compliance
13849
2 Day(s)
Foundation
$1,490.00
Objectives
Lesson objectives help you become comfortable with the course, and also provide a means to evaluate learning. In the Culturally Intelligent Leader Training course, you will:• Master the core principles of cultural intelligence (CQ) for leadership success.• Identify and reflect on your cultural values, assumptions, and leadership tendencies.• Navigate cross-cultural communication styles with clarity and adaptability.• Build high-trust, inclusive teams that leverage diverse perspectives.• Apply culturally intelligent strategies to manage conflict and drive collaboration.• Strengthen emotional intelligence to lead with empathy and cultural sensitivity.• Design a personalized growth plan to expand your cultural leadership capacity.
Module 1: Introduction to Cultural Intelligence (CQ)Objective: Master the core principles of cultural intelligence (CQ) for leadership success.· Overview of Cultural Intelligence: Understanding the components of CQ (Cognitive, Physical, Emotional)· Why Cultural Intelligence is Essential for Leadership: The impact of cultural intelligence on leadership effectiveness· Self-Assessment: Evaluate your own cultural awareness and leadership approach· Activity: Cultural intelligence self-assessment quiz and reflectionModule 2: Self-Awareness and Cultural ReflectionObjective: Identify and reflect on your cultural values, assumptions, and leadership tendencies.· Exploring Your Cultural Lens: How personal values shape leadership decisions and interactions· Understanding Bias and Unconscious Bias: How they impact leadership and team dynamics· Building Self-Awareness: Techniques to increase self-reflection in cross-cultural interactions· Activity: Guided journaling exercise to identify cultural biases and assumptionsModule 3: Effective Cross-Cultural CommunicationObjective: Navigate cross-cultural communication styles with clarity and adaptability.· The Power of Communication: Key differences in communication styles across cultures· Verbal vs. Non-Verbal Communication: How to read between the lines in cross-cultural settings· Adapting Your Communication Style: Tools to adjust communication to diverse cultural norms· Activity: Role-playing exercise in cross-cultural communication scenariosModule 4: Building High-Trust, Inclusive TeamsObjective: Build high-trust, inclusive teams that leverage diverse perspectives.· The Importance of Trust in Diverse Teams: How trust is built and sustained in cross-cultural teams· Leveraging Diversity for Innovation: Turning cultural differences into team strengths· Fostering Inclusivity: Techniques to ensure all voices are heard and valued· Activity: Group discussion on best practices for building trust in diverse teamsModule 5: Managing Conflict Across CulturesObjective: Apply culturally intelligent strategies to manage conflict and drive collaboration.· Understanding Cross-Cultural Conflict: Common causes of misunderstandings and conflict in diverse teams· Culturally Intelligent Conflict Resolution: Tools and strategies for resolving conflict across cultures· Creating a Safe Space for Dialogue: How to encourage open, respectful conversations· Activity: Case study analysis of cross-cultural conflict and group problem-solving exercise
Module 6: Leading with Emotional Intelligence in a Diverse WorldObjective: Strengthen emotional intelligence to lead with empathy and cultural sensitivity.· Emotional Intelligence (EQ) and Leadership: How emotional intelligence enhances cultural awareness and empathy· Self-Regulation in Diverse Contexts: Managing your emotions and responses in cross-cultural settings· Empathy in Action: Using empathy to connect with individuals from different cultural backgrounds· Activity: Emotional intelligence assessment and role-playing exercises in leadership scenariosModule 7: Designing Your Personal Growth PlanObjective: Design a personalized growth plan to expand your cultural leadership capacity.· Creating a Cultural Leadership Vision: Aligning your leadership goals with your cultural intelligence development· Setting Actionable Goals: How to set SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals for cultural leadership· Building Continuous Growth: Establishing a plan for ongoing cultural learning and self-improvement· Activity: Write your personal leadership growth plan, including steps to enhance cultural intelligenceModule 8: Leading in a Globalized World: Final Thoughts and Next StepsObjective: Empower leaders to apply culturally intelligent strategies in all aspects of their leadership roles.· The Future of Leadership: How global trends and the workforce’s increasing diversity demand culturally intelligent leaders· Final Reflection: Share key takeaways and plan for applying cultural intelligence in real-life leadership situations· Group Discussion: Explore challenges faced by participants in implementing culturally intelligent leadership strategies· Closing Activity: Presenting your action plans and setting accountability goals for leadership growth
Questions?
HRCI Professional in Human Resources (PHR)HRCI Senior Professional in Human Resources (SPHR)SHRM Certified Professional (SHRM-CP)
There are no prerequisites for this course.
The Culturally Intelligent Leader
Class Schedule
This course is currently available for private groups only. Please contact us at info@productivitypointls.com for more information and special pricing.
Live Online
Course Overview
Training Delivery Methods
With Productivity Point, you will have a spectrum of delivery methods to choose from... when where and how you like it. Whether it's in a classroom or online, we have a delivery option to meets your needs.
Classroom Live
Classroom Virtual
Private Group
On Demand
Classroom Live Training
Get in-person, hands-on instruction with live lab exercises taught by subject matter experts who deliver authorized and industry-leading content.
With classrooms in almost every major U.S. city, Productivity Point has something for users of every level, so you can earn the most popular industry certifications. You get hands-on learning experience with live lab exercises taught by experienced instructors. We proudly advocate our learning services to be hosted by the best-qualified trainers in terms of technical knowledge and teaching skills.
Classroom Virtual Training
Prefer to have a dedicated classroom for your virtual experience? Attend live, hands- on training via remote instructor from one of Productivity Point’s multiple locations.
Enjoy a focused and professional training environment, including all technical equipment provided along with administrative and technical support at your fingertips. With over 150 locations to choose from, review our course catalog or contact your personal Productivity Point Account Manager to see if the course you have in mind is delivered at one of our dedicated virtual classrooms in your area.
Live Online Training
Blend the best from traditional face-to-face instructor-led training with the latest in conferencing technology.
Private Group Training
Your private group classroom experience will not only take place in the location of your choice (including any of our training centers), but you will enjoy the following amenities:
On-Demand Learning
On-Demand is an IT training solution designed around your schedule, budget, and learning needs. Combining high-quality video, reading, and knowledge checks in a self-paced format, On-Demand helps you build skills as your schedule allows—all at once or five minutes at a time.
With On-Demand, you learn at your own pace and in the convenience of your own space.
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