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Sales and Negotiation Skills >
Sales Skills: Basic Through Advanced Training
This dynamic course gives you an opportunity to take an active role in customer-focused selling, as well as action strategies that will make your customers excited for the close.
This 2-day dynamic instructor-led Sales Skills: Basic Through Advanced Training course gives learners an opportunity to take an active role in their learning with self-reflection and measurement, and then shifts the focus to the buyer with an exploration of customer-focused selling and decision-making patterns, and then provides action strategies and planning.In the Sales Skills Basic Through Advanced Training course, you will also learn how to build relationships with clients, and identify and satisfy their needs. Next, you'll use sales strategies to analyze the market and your competitors, and research your clients. You will also develop a winning strategy and solutions for your clients. Finally, you will finalize a sale by demonstrating the benefits of your product or service to your clients, confirm the client's commitment, and close the sale and follow up with the client.
Sales and Negotiation Skills
Lesson objectives help you become comfortable with the course, and also provide a means to evaluate learning. In the Sales Skills Basic Through Advanced Training course, you will learn to:· Discover how customers make decisions and describe the steps in the sales process· Understand the importance of preparation, market and your competitors, and research your clients. Additionally, you will develop a winning strategy and solutions for your clients. · Learn an effective framework for opening face-to-face sales calls· Discover the traits and characteristics that improve success rate· Understand the importance of building rapport· Learn how to overcome obstacles and resistance to change• Build relationships with customers, demonstrate the customer’s need, and satisfy the customer’s need.• Gain Customer Commitment• Develop sales strategies, analyze markets and competitors, and research clients.• Consult with clients and develop solutions.• Demonstrate benefits, confirm commitment, and close sales.
Sales Fundamentals • The Sales Process • Elements of Selling • Understanding Sales TermsYour Professional Self • Developing Your Character • Managing YourselfHandling Clients • Finding Your Clients • Connecting With Your Clients • Finding SolutionsThe Sales Presentation • Anticipating Objections • Creating a Sales Presentation • Responding to ObjectionsGaining Customer Commitment • Building Relationships • Demonstrating the Need • Satisfying the Need
Studying the Market • Sales Strategies • Analyzing Markets and Competitors • Researching ClientsDeveloping a Winning Strategy • Consulting With Clients • Developing SolutionsEffectively Closing a Sale • Demonstrating the Benefits • Confirming Commitment • Closing the Sale and Following Up
HRCI Professional in Human Resources (PHR)HRCI Senior Professional in Human Resources (SPHR)SHRM Certified Professional (SHRM-CP)
There are no formal prerequisites required for this course.
Productivity Point Learning Solutions
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