Quality Customer Service Training
Course Overview

This one day live instructor-led Quality Customer Service Training course helps both employees and managers improve their attitudes about customer service in five critical areas:

1) Having a positive attitude toward customers
2) Encouraging customer feedback
3) Responding to customer problems
4) Developing long term relationships
5) Seeking to exceed customer expectations

Whether your customer is across the country or across the hall, understanding and meeting their needs is the first and last step to success. External customers drive sales and growth. Internal customers are the key to efficiency and profitability. Discover how the Quality Customer Service Training course helps you to contribute to the success of our organization by winning over customers with superior products and delivering outstanding customer service.






Customer Service


1 Day(s)




HRCI Professional in Human Resources (PHR)
HRCI Senior Professional in Human Resources (SPHR)
SHRM Certified Professional (SHRM-CP)

There are no formal prerequisites required for this course.

Productivity Point Learning Solutions evolved out of a desire to increase our outreach both nationally and internationally.

Productivity Point Headquarters
1580 Sawgrass Corporate Parkway
Suite 205
Sunrise, Florida 33323
United States

T 1-844-238-8607
P 1-954-425-6141
F 1-954-928-9057
E info@productivitypointls.com

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