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Home > Professional Development Skills > Sales and Negotiation Skills > Negotiation Mastery: Creating Value and Reaching Agreement
Build the confidence and strategies to negotiate persuasively, collaboratively, and with successful outcomes.
Negotiation Mastery: Creating Value and Reaching Agreement is a practical and engaging course designed to equip professionals with the strategies, techniques, and confidence needed to negotiate successfully in a wide range of business situations. This program helps participants understand the psychology behind negotiation, recognize diverse communication styles, and apply proven frameworks that lead to collaborative, mutually beneficial outcomes. Through interactive discussions and real-world examples, learners gain insight into how preparation, stakeholder analysis, and emotional intelligence shape negotiation success. Over the duration of the course, participants practice essential skills—such as managing conflict, overcoming objections, navigating power dynamics, and crafting persuasive arguments—through realistic role-plays and structured exercises. They also learn how to adapt negotiation tactics to different personalities, cultural contexts, and organizational environments. By the end of the training, attendees walk away with a practical toolkit of negotiation strategies they can apply immediately to strengthen relationships, close deals with confidence, and deliver win-win solutions for their teams and organizations.
Category
ID
Duration
Level
Price
Sales and Negotiation Skills
12085
1 Day(s)
Foundation
$695.00
Objectives
• Understand key principles, processes, and theories behind effective negotiation. • Prepare strategically for negotiations using structured planning tools. • Identify interests, motivations, and needs of all parties involved. • Communicate persuasively and manage objections with confidence. • Apply emotional intelligence to maintain control and rapport during difficult conversations. • Navigate conflict, resistance, and power imbalances effectively. • Develop creative, mutually beneficial solutions and agreements. • Practice techniques to close negotiations with clarity and commitment.
Module 1: Introduction to Negotiation • What negotiation is—and what it is not • Types of negotiations in the workplace • The mindset of an effective negotiator Module 2: Preparing for Success • Setting goals and defining desired outcomes • Identifying interests vs. positions • Stakeholder analysis and research • Building a negotiation strategy Module 3: Communication Skills for Negotiators • Verbal and nonverbal communication techniques • Active listening and questioning strategies • Understanding different negotiation styles Module 4: Managing the Negotiation Process • Structuring the conversation • Anchoring, framing, and other influence techniques • Handling objections and difficult behaviors Module 5: Collaborative Problem Solving • Developing creative options for mutual gain • Finding common ground and building trust • Techniques for breaking impasses Module 6: Navigating Conflict and Power Dynamics • Recognizing sources of conflict • De-escalation strategies • Managing emotions—yours and theirs • Negotiating with more powerful or resistant counterparts Module 7: Closing the Deal • Reaching agreement and securing commitment • Documenting the terms • Ensuring clarity and follow-through Module 8: Practice, Role-Play, and Feedback • Realistic negotiation scenarios • Partner and group role-playing • Instructor feedback and refinement of techniques Module 9: Action Planning and Wrap-Up • Creating a personal negotiation improvement plan • Q&A, final insights, and next steps
Questions?
SHRM Certified Professional (SHRM-CP) SHRM Senior Certified Professional (SHRM-SCP) HRCI Associate Professional in Human Resources® (aPHR®) HRCI Professional in Human Resources® (PHR®) HRCI Senior Professional in Human Resources® (SPHR®)
There are no formal prerequisites for this course. Participants should have a basic understanding of their organizational role and decision-making responsibilities, as well as a general familiarity with workplace interactions that require persuasion, collaboration, or conflict resolution. While prior negotiation experience is helpful, it is not required—this course is designed to support both beginners looking to build foundational skills and experienced professionals seeking to refine and elevate their negotiation strategies.
Negotiation Mastery: Creating Value and Reaching Agreement
Class Schedule
Live Online
Course Overview
Training Delivery Methods
With Productivity Point, you will have a spectrum of delivery methods to choose from... when where and how you like it. Whether it's in a classroom or online, we have a delivery option to meets your needs.
Classroom Live
Classroom Virtual
Private Group
On Demand
Classroom Live Training
Get in-person, hands-on instruction with live lab exercises taught by subject matter experts who deliver authorized and industry-leading content.
With classrooms in almost every major U.S. city, Productivity Point has something for users of every level, so you can earn the most popular industry certifications. You get hands-on learning experience with live lab exercises taught by experienced instructors. We proudly advocate our learning services to be hosted by the best-qualified trainers in terms of technical knowledge and teaching skills.
Classroom Virtual Training
Prefer to have a dedicated classroom for your virtual experience? Attend live, hands- on training via remote instructor from one of Productivity Point’s multiple locations.
Enjoy a focused and professional training environment, including all technical equipment provided along with administrative and technical support at your fingertips. With over 150 locations to choose from, review our course catalog or contact your personal Productivity Point Account Manager to see if the course you have in mind is delivered at one of our dedicated virtual classrooms in your area.
Live Online Training
Blend the best from traditional face-to-face instructor-led training with the latest in conferencing technology.
Private Group Training
Your private group classroom experience will not only take place in the location of your choice (including any of our training centers), but you will enjoy the following amenities:
On-Demand Learning
On-Demand is an IT training solution designed around your schedule, budget, and learning needs. Combining high-quality video, reading, and knowledge checks in a self-paced format, On-Demand helps you build skills as your schedule allows—all at once or five minutes at a time.
With On-Demand, you learn at your own pace and in the convenience of your own space.
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