Introduction to Microsoft 365 and AI Administration (AB-900)
Course Overview

This course provides a comprehensive introduction to Microsoft 365, Copilot, and AI-powered agents. It introduces learners to the foundational concepts, core services, and administrative controls of Microsoft 365. It then builds upon this foundation by exploring how Copilot and agents can utilize AI to automate tasks, enhance collaboration, and personalize user experiences across the Microsoft 365 suite.

Category

ID

Duration

Level

Price

Microsoft 365

14079

1 Day(s)

Foundation

$675.00

Questions?

This course prepares you for the Microsoft 365 Certified: Copilot and Agent Administration Fundamentals certification.

You should have basic functional experience with Microsoft 365 services.

Introduction to Microsoft 365 and AI Administration (AB-900)

Class Schedule

Live Online

Location Date Time Register
Live - Online 06/26/2026 - 06/26/2026 9:00 AM - 5:00 PM EDT Register
Live - Online 09/11/2026 - 09/11/2026 9:00 AM - 5:00 PM EDT Register
Live - Online 12/07/2026 - 12/07/2026 9:00 AM - 5:00 PM EST Register

Course Overview

This course provides a comprehensive introduction to Microsoft 365, Copilot, and AI-powered agents. It introduces learners to the foundational concepts, core services, and administrative controls of Microsoft 365. It then builds upon this foundation by exploring how Copilot and agents can utilize AI to automate tasks, enhance collaboration, and personalize user experiences across the Microsoft 365 suite.

Course Objectives

In this course, you will learn how to:
• Explore Microsoft 365 Administration
• Understand Microsoft 365 Core Services: Identify the architecture and functionality of key tools, including Exchange Online, SharePoint, Teams, and OneDrive.
• Manage Tenants and Users: Utilize the Microsoft 365 admin center to manage users, groups, assign licenses, and monitor service health.
• Apply Security Fundamentals: Implement Zero Trust principles, threat protection (Defender), and identity/access management (Entra ID).
• Protect and Govern Data: Use Microsoft Purview for data classification, retention, data loss prevention (DLP), and managing data access

Training Delivery Methods

With Productivity Point, you will have a spectrum of delivery methods to choose from... when where and how you like it. Whether it's in a classroom or online, we have a delivery option to meets your needs.

Classroom Live Training

Get in-person, hands-on instruction with live lab exercises taught by subject matter experts who deliver authorized and industry-leading content.

With classrooms in almost every major U.S. city, Productivity Point has something for users of every level, so you can earn the most popular industry certifications. You get hands-on learning experience with live lab exercises taught by experienced instructors. We proudly advocate our learning services to be hosted by the best-qualified trainers in terms of technical knowledge and teaching skills.

Classroom Virtual Training

Prefer to have a dedicated classroom for your virtual experience? Attend live, hands- on training via remote instructor from one of Productivity Point’s multiple locations.

Enjoy a focused and professional training environment, including all technical equipment provided along with administrative and technical support at your fingertips. With over 150 locations to choose from, review our course catalog or contact your personal Productivity Point Account Manager to see if the course you have in mind is delivered at one of our dedicated virtual classrooms in your area.

Live Online Training

Blend the best from traditional face-to-face instructor-led training with the latest in conferencing technology.

  • Delivering live training to multiple locations at one time
  • 100% live, instructor led training in a classroom setting without excess travel.
  • Dramatically reduced class cancellation rate.

Private Group Training

Your private group classroom experience will not only take place in the location of your choice (including any of our training centers), but you will enjoy the following amenities:

  • Instructor Consult to get to know your instructor and convey your customized requirements
  • Course Curriculum tailored to your specifications and displaying your organization's branding
  • On-Line course evaluations provided for your review
  • Post-Assessments to ensure your learners have fully comprehended

On-Demand Learning

On-Demand is an IT training solution designed around your schedule, budget, and learning needs. Combining high-quality video, reading, and knowledge checks in a self-paced format, On-Demand helps you build skills as your schedule allows—all at once or five minutes at a time.

With On-Demand, you learn at your own pace and in the convenience of your own space.

With Learn at your own pace…

  • Personal industry leading trainers and instructors right on your own desktop.
  • Acquire leverage to better career opportunities.
  • Learn the latest information technology.
  • Increase your earning potential
  • Get Certified
Try Before You Buy…
If you would like to experience On-Demand before you purchase, send an email to: ondemand@productivitypointls.com to receive your Course Demo Code.

Productivity Point Learning Solutions evolved out of a desire to increase our outreach both nationally and internationally.

Productivity Point Headquarters
1580 Sawgrass Corporate Parkway
Suite 205
Sunrise, Florida 33323
United States

Contact
T 1-844-238-8607
P 1-954-425-6141
F 1-954-928-9057
E info@productivitypointls.com

© Copyright 2026 Productivity Point Learning Solutions. All Rights Reserved.