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Home > Professional Development Skills > Human Resources > Behavioral Interviewing
Make the right hiring decisions with confidence using the latest techniques in competency-based behavioral interviewing.
The Behavioral interviewing Training course is a dynamic, interactive one day course that gives you the skills to make the best hiring decisions - and avoid costly blunders. You will learn competency-based behavioral interviewing; using the accepted opinion that past and present behavior is the best forecaster of future performance. Behavioral interviewing looks at what the candidate actually did vs. what they hypothetically would like to do. We'll show you how to use this style of interviewing to your advantage.Whether you've performed 100 interviews or you are new to the interviewing world, the Behavioral Interviewing Training course will give you knowledge and tools to use immediately in your next interview. The outcome? You'll have better interviewing skills which lead to better hires and a competitive edge for your organization.
Category
ID
Duration
Level
Price
Human Resources
12905
1 Day(s)
Foundation
$745.00
Objectives
In the Behavioral Interviewing Training course, you will learn how to:Successful completion of this course will increase your ability to:· Use competencies to develop behavioral-based questions.· Recognize the characteristics of and effectively develop behavioral-based questions.· Explore useful techniques for reviewing resumes.· Identify the elements to look for in candidates’ answers to behavioral-based questions.· Follow a structured method for evaluating candidates objectively.Key Topics CoveredThis course explores the following subjects in depth: · Developing a list of general competencies needed for the position.· Translating general competencies into detailed performance criteria.· Using general competencies and performance criteria to develop behavioral-based questions.· Recognizing the characteristics of effective behavioral-based questions.· Developing behavioral-based questions according to the competencies necessary for the position and the organizational culture.· Knowing when and how to develop appropriate follow-up questions.· General tips for reviewing resumes, including how to apply the “SPOT” process.· Targeting areas on a resume that will need further explanation or clarification during the interview.· General tips for interviewing candidates and conducting an interview with colleagues.· Identifying the three most important elements to look for in a candidate’s answer to a behavioral-based question.· Understanding the behavioral interview process from multiple perspectives.· Using a structured method for evaluating candidates objectively.· Creating a candidate evaluation form.
The Realities of Interviewing The Legalities of Interviewing The Behavior-Based Interview Process The Four-Phase Selection Model Phase 1: Gather InformationThe Behavior-Based Interview The Employee Requisition Form The Position Description Consulting with Knowledge Givers The Performance Review The Position Requirements/Profile Glossary of Defined Behaviors Creating a Dimension Matrix Background Review Phase 2: Conduct the InterviewPrinciples of Effective Interviewing Developing Interview Questions The Interview Question Matrix The Importance of Questions Open-Ended and Closed Questions Probing The Interview Worksheet Behavioral Rating Profile The Interview Process Avoiding Interview BiasPhase 3: Interpret BehaviorInterpreting Behavior What You See What You Hear The Words and the Music
Phase 4: Follow-UpAfter the Interview Letters of Importance Process Improvements Form Disposition
Questions?
HRCI Professional in Human Resources (PHR)HRCI Senior Professional in Human Resources (SPHR)SHRM Certified Professional (SHRM-CP)
No Prerequisites for this course
Behavioral Interviewing
Class Schedule
Live Online
Course Overview
Training Delivery Methods
With Productivity Point, you will have a spectrum of delivery methods to choose from... when where and how you like it. Whether it's in a classroom or online, we have a delivery option to meets your needs.
Classroom Live
Classroom Virtual
Private Group
On Demand
Classroom Live Training
Get in-person, hands-on instruction with live lab exercises taught by subject matter experts who deliver authorized and industry-leading content.
With classrooms in almost every major U.S. city, Productivity Point has something for users of every level, so you can earn the most popular industry certifications. You get hands-on learning experience with live lab exercises taught by experienced instructors. We proudly advocate our learning services to be hosted by the best-qualified trainers in terms of technical knowledge and teaching skills.
Classroom Virtual Training
Prefer to have a dedicated classroom for your virtual experience? Attend live, hands- on training via remote instructor from one of Productivity Point’s multiple locations.
Enjoy a focused and professional training environment, including all technical equipment provided along with administrative and technical support at your fingertips. With over 150 locations to choose from, review our course catalog or contact your personal Productivity Point Account Manager to see if the course you have in mind is delivered at one of our dedicated virtual classrooms in your area.
Live Online Training
Blend the best from traditional face-to-face instructor-led training with the latest in conferencing technology.
Private Group Training
Your private group classroom experience will not only take place in the location of your choice (including any of our training centers), but you will enjoy the following amenities:
On-Demand Learning
On-Demand is an IT training solution designed around your schedule, budget, and learning needs. Combining high-quality video, reading, and knowledge checks in a self-paced format, On-Demand helps you build skills as your schedule allows—all at once or five minutes at a time.
With On-Demand, you learn at your own pace and in the convenience of your own space.
With Learn at your own pace…
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