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Home > Professional Development Skills > HR Compliance > Cultural Competency
Cultural Competency teaches the willingness and ability to interact respectfully and effectively with individuals and groups, acknowledging the common and different elements of cultural identities.
As organizations turn to hiring employees from many parts of the world, there in an increased need for cultural understanding as diversity continues to grow in the workplace. Culture is the shared values, traditions, norms, customs, art, history, folklore and institutions of a specific group of people.The Cultural Competency Training course will provide you with the knowledge and ability to interact respectfully and effectively with individuals and groups, acknowledging the common and different elements of our cultural identities. The result is words and actions that recognize, affirm and value the worth of individuals and communities and protect and preserve the dignity of each.
Category
ID
Duration
Level
Price
HR Compliance
13715
1 Day(s)
Foundation
$745.00
Objectives
Lesson objectives help you become comfortable with the course, and also provide a means to evaluate learning. In the Cultural Competency Training course, you will:• Identify the elements of cultural competence in the workplace• Increase an understanding of one’s own culture and how it affects perceptions of other cultures• Recognize the three dimensions of cultural awareness when interacting with other cultures• Develop the skills needed to practice respectful and caring behavior toward culturally diverse individuals and groups• Adapt behaviors that support cultural competency and minimize behaviors that undermine itCourse Content:• Cultural Competency Skills• Generating Awareness About the World Around Us• Effective Communication Skills• Respectful Behaviors
Module One: Cultural competency skills· What is cultural competency? · Elements of cultural competence · Awareness of self· Identifying common dimensions · Examining your own culture Module Two: Generating awareness about the world around us· Developing your cultural awareness · Dimensions of cultural awareness · Five senses activity · How values differ among cultures · Recognizing norms and values · Acknowledging differences Module Three: Effective communication skills· Build rapport · Communicate with your entire body · Techniques for giving feedback · Techniques for receiving feedback · Hall’s patterns of communication
Module Four: Respectful behaviors· Building bridges · Behaviors that support cultural competency · Handling sensitive situations · Case study practice
Questions?
HRCI Professional in Human Resources (PHR)HRCI Senior Professional in Human Resources (SPHR)SHRM Certified Professional (SHRM-CP)
The following course or equivalent experience is highly recommended as a prerequisite to this course:• Diversity
Cultural Competency
Class Schedule
This course is currently available for private groups only. Please contact us at info@productivitypointls.com for more information and special pricing.
Course Overview
Training Delivery Methods
With Productivity Point, you will have a spectrum of delivery methods to choose from... when where and how you like it. Whether it's in a classroom or online, we have a delivery option to meets your needs.
Classroom Live
Classroom Virtual
Live Online
Private Group
On Demand
Classroom Live Training
Get in-person, hands-on instruction with live lab exercises taught by subject matter experts who deliver authorized and industry-leading content.
With classrooms in almost every major U.S. city, Productivity Point has something for users of every level, so you can earn the most popular industry certifications. You get hands-on learning experience with live lab exercises taught by experienced instructors. We proudly advocate our learning services to be hosted by the best-qualified trainers in terms of technical knowledge and teaching skills.
Classroom Virtual Training
Prefer to have a dedicated classroom for your virtual experience? Attend live, hands- on training via remote instructor from one of Productivity Point’s multiple locations.
Enjoy a focused and professional training environment, including all technical equipment provided along with administrative and technical support at your fingertips. With over 150 locations to choose from, review our course catalog or contact your personal Productivity Point Account Manager to see if the course you have in mind is delivered at one of our dedicated virtual classrooms in your area.
Live Online Training
Blend the best from traditional face-to-face instructor-led training with the latest in conferencing technology.
Private Group Training
Your private group classroom experience will not only take place in the location of your choice (including any of our training centers), but you will enjoy the following amenities:
On-Demand Learning
On-Demand is an IT training solution designed around your schedule, budget, and learning needs. Combining high-quality video, reading, and knowledge checks in a self-paced format, On-Demand helps you build skills as your schedule allows—all at once or five minutes at a time.
With On-Demand, you learn at your own pace and in the convenience of your own space.
With Learn at your own pace…
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Contact T 1-844-238-8607 P 1-954-425-6141 F 1-954-928-9057 E info@productivitypointls.com