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Home > Professional Development Skills > Communication Skills > Advanced Interpersonal Communication Skills
Master the communication skills you will need to lead, inspire, and influence.
Strategic Communication for Leadership Success will equip you with the tools and techniques to communicate with clarity, confidence, and influence across a variety of workplace situations. This course explores how to craft messages that resonate, adapt communication styles to diverse audiences, and build trust through authentic dialogue. Participants will learn how to navigate challenging conversations, inspire teams, and align stakeholders around organizational goals. By the end of the program, you will be prepared to transform everyday interactions into opportunities to motivate, engage, and drive meaningful results.
Category
ID
Duration
Level
Price
Communication Skills
12332
2 Day(s)
Intermediate
$1,490.00
Objectives
By the end of this course, participants will be able to: • Craft clear, concise, and compelling messages tailored to different audiences. • Adapt communication styles to build trust and foster stronger workplace relationships. • Apply active listening techniques to enhance understanding and collaboration. • Navigate difficult conversations and resolve conflicts with professionalism and confidence. • Use storytelling and persuasive communication to inspire and influence others. • Align communication strategies with organizational goals to drive engagement and results. • Strengthen executive presence through confident delivery and impactful messaging.
Module OneEffective Communication StrategiesTOPIC A • Apply Core Communication • Helpful Workplace Language • Active Listening Skills • Elements to Paraphrase TOPIC B • Dealing with Communication Overload • Filtering Through the Noise TOPIC C • Communicating Ethically • Define and align your values• Open Communication• Beware of bias• Lead by example • Don’t be afraid to admit mistakes TOPIC D • Communicating with Influence • Your Ability to Influence TOPIC E • Observing and Controlling Nonverbal Communication • Nonverbal Com• Body Language • Position • Proximity • Posture • Eye Contact • Gestures • Guidelines for Observing Nonverbal Communication Module 2The Secret Ingredient to Relationship Building TOPIC A• Create a Connection with your Team • Communication Barriers • Guidelines for Creating Connections TOPIC B • Adapting to Different Communication Styles • Primary Communication Styles • Collaborator • Contributor • Inquisitor • Director YOUR LISTENING STYLE TOPIC C • Cross-Cultural Communication • Five Causes of Cultural Barriers • Overcome Cross-Cultural Barriers • Embrace Diversity and Accommodate Cultural Differences • Promote Open Communication • Lead Open Discussions About Team Norms and Shared Company Culture • Rally The Team Around a Shared Vision Or Common Cause
Module ThreeCommunicating During Conflict and Change TOPIC A • Communicating Through Conflict • Organizational Stress • Stress Management • Anger Management • "I" Statements • Mediation Guidelines for Communicating Through Conflict TOPIC B • Communicating Through Change • Critical Steps for Leading a Team Through Change • Create a Compelling Case for Change • Prioritize transparent and consistent communication • Commit to Consistent Listening and Responding to Employee Needs • Recognize and celebrate successes, large and small • Guidelines for Communicating Through Change Module Four• Navigating Difficult Conversations • Overcoming the Challenge of Difficult Conversations • Five Steps in Discussing Recurring Problems • Step : Raise the Issue • The Importance of Follow-Up • Discussion Is the Difference PERSONAL ACTION PLAN • When Not to Give Critical Feedback • For Giving Feedback To Ensure Understanding • Guidelines for Giving Constructive Feedback • Case Study
Questions?
HRCI Professional in Human Resources (PHR)HRCI Senior Professional in Human Resources (SPHR)SHRM Certified Professional (SHRM-CP)
To ensure your success, we recommend you first attend the following course, or have equivalent knowledge: • Communication for Results
Advanced Interpersonal Communication Skills
Class Schedule
Live Online
Course Overview
Training Delivery Methods
With Productivity Point, you will have a spectrum of delivery methods to choose from... when where and how you like it. Whether it's in a classroom or online, we have a delivery option to meets your needs.
Classroom Live
Classroom Virtual
Private Group
On Demand
Classroom Live Training
Get in-person, hands-on instruction with live lab exercises taught by subject matter experts who deliver authorized and industry-leading content.
With classrooms in almost every major U.S. city, Productivity Point has something for users of every level, so you can earn the most popular industry certifications. You get hands-on learning experience with live lab exercises taught by experienced instructors. We proudly advocate our learning services to be hosted by the best-qualified trainers in terms of technical knowledge and teaching skills.
Classroom Virtual Training
Prefer to have a dedicated classroom for your virtual experience? Attend live, hands- on training via remote instructor from one of Productivity Point’s multiple locations.
Enjoy a focused and professional training environment, including all technical equipment provided along with administrative and technical support at your fingertips. With over 150 locations to choose from, review our course catalog or contact your personal Productivity Point Account Manager to see if the course you have in mind is delivered at one of our dedicated virtual classrooms in your area.
Live Online Training
Blend the best from traditional face-to-face instructor-led training with the latest in conferencing technology.
Private Group Training
Your private group classroom experience will not only take place in the location of your choice (including any of our training centers), but you will enjoy the following amenities:
On-Demand Learning
On-Demand is an IT training solution designed around your schedule, budget, and learning needs. Combining high-quality video, reading, and knowledge checks in a self-paced format, On-Demand helps you build skills as your schedule allows—all at once or five minutes at a time.
With On-Demand, you learn at your own pace and in the convenience of your own space.
With Learn at your own pace…
Productivity Point Learning Solutions evolved out of a desire to increase our outreach both nationally and internationally.
Productivity Point Headquarters 1580 Sawgrass Corporate Parkway Suite 205 Sunrise, Florida 33323 United States
Contact T 1-844-238-8607 P 1-954-425-6141 F 1-954-928-9057 E info@productivitypointls.com