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Home > Technical Courses > Avaya > Supporting Avaya Aura Core Components (72201V)
This course is designed for individuals responsible for troubleshooting and support of the Avaya Aura Core products.
This five-day Instructor Led course is designed for Avaya Associates, Partners, and Customer technicians who are responsible for the day-to-day troubleshooting and support of the Avaya Aura Core products. The Core products include Avaya Aura® System Manager, Avaya Aura® Session Manager, Avaya Aura® Communication Manager, Avaya Aura® Media Server and Avaya Aura® Devices Services.
Category
ID
Duration
Level
Price
Avaya
13901
5 Day(s)
Intermediate
$3,895.00
Objectives
· Identify the components of the Avaya Aura® Core Architecture· Define the role played by Avaya Aura Device Services in supporting the Avaya Aura Core Describe fundamental voice network processes and standards· Use appropriate tools to validate system status and collect system and network data Diagram call and message flows· Use the lessons learnt in this course to isolate issues and/or present a package of information to assist the next level of support
Module 01 - Avaya Aura Core Architectures Module 02 - Lab Architecture Overview (Exercise) Module 03 - Access Core Components (Exercise)Module 04 - Register Clients and Make Test Calls (Exercise) Module 05- Avaya Session Border Controller for Enterprise Module 06 - Voice Network FundamentalsModule 07 - traceSM, Registration, Subscription and PPM (Exercise)Module 08 - DHCP, Phone Boot Seq, Network Regions, Locations, IGAR, Trunks and CACModule 09 - Network Regions, Shared Bandwidth Management & HTTP Server Access (Exercise)Module 10 - Media Processing Resources Module 11 - SIP Routing Fundamentals Review Module 12 - SIP Trace (Exercise)Module 13 - Baseline TroubleshootingModule 14 - Communication Manager: Alarms, Errors and EventsModule 15 - Communication Manager Alarms, Errors and Events (Exercise) Module 16 - Communication Manager: Status VerificationModule 17 - Communication Manager Status Verification (Exercise) Module 18 - Communication Manager: Traces and Global Settings Module 19 - Communication Manager Traces (Exercise)Module 20 - Communication Manager: LogsModule 21 - Communication Manager Logs (Exercise)Module 22 - Session Manager: Troubleshooting and System StatusModule 23 - Session Manager Troubleshooting and System Status (Exercise) Module 24 - Session Manager: Reboot, Traces, Calls, Logs and Alarms Module 25 - Session Manager Traces, Logs and Alarms (Exercise)Module 26 - System Manager: Logs, Alarms, Licenses and Status Module 27 - System Manager Alarms (Exercise)Module 28 - Media Server Troubleshooting Tools Module 29 - AAMS Troubleshooting (Exercise)Module 30 - Avaya Aura Device Services Troubleshooting Tools
Module 31 - Avaya Aura Device Services Troubleshooting Tools (Exercise) Module 32 - Network IssuesModule 33 - Call FlowsModule 34 – SIP to SIP Call Flow Class Discussion 1 (Exercise) Module 35 - Call Flows Session Manager to Session Manager Module 36 – H.323 to SIP Call Flow Class Discussion 2 (Exercise) Module 37 - SIP to H.323 Call Flow Class Discussion 3 (Exercise) Module 38 - Call Flows Remote WorkerModule 39 – SIP to SIP Remote Worker Class Discussion 4 (Exercise) Module 40 - Troubleshooting Case Study Scenarios: Part 1 (Exercise) Module 41 - Troubleshooting Case Study Scenarios: Part 2 (Exercise) Module 42 - Troubleshooting Case Study Scenario Solutions (Exercise)
Questions?
ACSS-7220 - Avaya Aura® Core Components Support
Recommended Knowledge· 71201V, Integrating Avaya Aura® Core Components, or equivalent knowledge · Basic knowledge of Session Initiation Protocol (SIP) fundamentals· Basic knowledge of Voice of IP (VoIP) technology
Supporting Avaya Aura Core Components (72201V)
Class Schedule
This course is currently available for private groups only. Please contact us at advisor@productivitypointls.com for more information and special pricing.
Course Overview
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