Handling Difficult Customers
Course Overview

The customers and suppliers you need to work with effectively may be outside your company or in the next office. and you may not always see eye to eye. Even if you have strong interpersonal skills and common goals, conflict can happen. Make sure you know how find common ground, calm emotions and forge a productive path forward.

Category

ID

Duration

Level

Price

Conflict and Stress Management

13703

1 Day(s)

Foundation

$595.00

Questions?

HRCI Professional in Human Resources (PHR)
HRCI Senior Professional in Human Resources (SPHR)
SHRM Certified Professional (SHRM-CP)

It is recommended that you attend the following course prior to attending the Handling Difficult Customers Training, or have equivalent experience:
• Quality Customer Service

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