Handling Difficult Employees

In this course you will learn what you, as a manager, can do to handle difficult employees for a healthier, more productive work environment.

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Handling Difficult Employees
Course Overview

When problems arise in the workplace, managers need to understand how to deal with difficult employees and what to avoid. This course helps managers understand why performance problems occur, and how to resolve them by promoting a peaceful working environment that establishes trust. It includes a six-step intervention model, and a thorough discussion of discipline and termination procedures.

Category	ID	Duration	Level	Price
	13820	1 Day(s)	Foundation	$695.00

Objectives

Upon successful completion of the Managing Difficult Employees Training Course, you will understand:
· How to identify and address problem behaviors
· How to conduct professional, constructive conversations with employees
· The importance of documentation and following policies and procedures
· Working with the employee on an action plan
· Administering fair and consistent discipline
Minimizing the risk of complaints of discrimination, retaliation and/or wrongful termination