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Avaya Aura® Communication Manager Administration
In this course, you will learn to perform Communication Manager (CM) administration tasks. You will cover basic features and functions, creating a dial plan, setting up class of service (COS) and class of restrictions (COR), administering endpoints, performing system maintenance, and generating system reports. This course addresses CM release R5.2x through R6.3.
§ Avaya configuration and solutions with Avaya Aura § Hardware components § System duplication and backup options § Types of telephones § Important boards and media modules § Use Avaya Site Administration to manage: § Dial plan and feature access codes § Analog and digital stations § IP stations § Call park, bridged call appearance, and other basic features § COS and COR § Abbreviated dialing § Call forwarding § Call coverage
Avaya Aura Communication Manager Fundamentals
1. Communication Manager System Communication Manager (CM) Hardware Duplication and survivability Interfaces for administration System Management Interface (SMI) License settings in the lab 2. Administration of CM System Access Terminal (SAT) command structure Determine CM software release Capacity limits of license 3. Managing Endpoints Endpoints Adding digital and analog endpoints Adding IP endpoints (H.323 and SIP) 4. Basic Features Feature Access Code (FAC) list Terminal Translation Initialization (TTI) Class of Service (COS) Console permissions Class of Restriction (COR) 5. Enhanced Features Call park Station Lock 6. Group Features Call Pickup 7. Maintenance/Security Alarms and errors Reset Levels Maintenance commands Security 8. System Status and Reports Real-time monitoring Reports 9. System and Session Manager Configuration for SIP Clients
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