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Avaya Aura® Communication Manager Administration
In Avaya Aura® Communication Manager Administration R7 course, you will learn to perform CM administration tasks.
This five-day course is designed for individuals responsible for the administration of the Avaya Aura Communication Manager (CM) on Release 7.0. This course consists of a combination of interactive instructor lectures followed by practical lab exercises on the Avaya Aura CM Release 7.0.
· Role of Communication Manager (CM) in the Avaya Aura Core· Communication Manager Architecture· Role of System Manager in administering Communication Manager· Role of alternative administration interfaces such as Avaya Site Administration (ASA)· Purpose of the Communication Manager Dial Plan· Purpose of CM Feature Access Codes (FAC)· CM Station and User Administration· CM group features such as Hunt Groups and Pick up groups· CM Call Treatment options such as Call Coverage and Call Forward
1. Various Communication Manager Access Interfaces2. Create an Administrator Account with Specific Permissions3. Program and Administer Communication Manager through System Manager4. Program the Dial Plan Analysis and Feature Access Codes5. Build Analog, Digital and H.323 IP Station Users in CM6. Program and Verify Class of Restriction, Facility Restriction Level, and Class of Service7. Administer and Register the One-x Communicator and Make Calls8. Program a Variety of CM Features and Test9. Write a Vector for Meet Me Conference10. Build H.323 IP Trunks to a Pre-Configured CM
11. Program CM Call Routing Including Automatic Route Selection (ARS), Automatic Alternate Routing (AAR); Uniform Dial Plan (UDP) and Route Patterns12. Backup of CM from SMI13. Security and Real Time Reporting Commands in CM14. CM Reports and Reset Commands
ACSS - Avaya Aura® Communication Manager Administration
Avaya Aura Communication Manager Fundamentals
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