Course Details

Customer Service Classes in Live, Online

Improve your customer service skills by learning how to provide excellent quality service, and deal effectively with customer issues.

Course Description

What is extraordinary customer service? We have all experienced it and, most likely remembered it. In our Customer Service classes, you will learn ways of building positive rapport with various types of customers and then apply those skills in activities and exercises throughout the course. Get your managers, supervisors and representatives up to speed on the best ways to handle difficult customers, deal with stress, learn empathy, patience and consistency. Our powerful Customer Service courses consist of a variety of skill-building, information-packed sessions—each one explores a critical aspect of serving customers better.

Live, Online Customer Service Training & Courses

Course Location
Excellence In Service Training: Basic through Advanced Live, Online
Excellence in Technical Customer Service Training Live, Online
Quality Customer Service Training Live, Online

Productivity Point Learning Solutions evolved out of a desire to increase our outreach both nationally and internationally.

Productivity Point Headquarters
1580 Sawgrass Corporate Parkway
Suite 205
Sunrise, Florida 33323
United States

T 1-844-238-8607
P 1-954-425-6141
F 1-954-928-9057

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