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Resolving Conflict Training >
Resolving Conflict Training
Resolving Conflict Training
This one-day interactive Resolving Conflict Training course will show you how to resolve and Minimize Workplace Disputes. You will learn how to communicate clearly and tactfully, explore appropriate resolution strategies, and establish a common-sense approach for preventing unnecessary conflict. Conflict cannot be avoided, either interpersonally, between work departments, or with customers. We all need to know how to deal with it effectively. During this course a variety of situations will be analyzed to determine when to confront and when not to. In the Resolving Conflict Training, you will learn the steps necessary to constructively confront: getting ready, defining your objectives, developing and planning strategies for resolving differences, anticipating consequences and developing alternative approaches. The value of win-win conflict resolution and steps to prevent conflict from occurring will be discussed in this dynamic Resolving Conflict Training course. Attendees who successfully complete the Resolving Conflict Training course will receive 6 SHRM PDC's towards the SHRM-CP or SHRM-SCP Certification, after course completion.
HRCI Professional in Human Resources (PHR) HRCI Senior Professional in Human Resources (SPHR) SHRM Certified Professional (SHRM-CP)
Training Delivery Methods
With Productivity Point, you will have a spectrum of delivery methods to choose from...
when where and how you like it. Whether it's in a classroom or online, we have a
delivery option to meets your needs.
Classroom Live Training
Get in-person, hands-on instruction with live lab exercises taught by subject matter
experts who deliver authorized and industry-leading content.
With classrooms in almost every major U.S. city, Productivity Point has something for
users of every level, so you can earn the most popular industry certifications. You get
hands-on learning experience with live lab exercises taught by experienced instructors. We proudly advocate
our learning services to be hosted by the best-qualified trainers in terms of technical knowledge and teaching
Classroom Virtual Training
Prefer to have a dedicated classroom for your virtual experience? Attend live, hands-
on training via remote instructor from one of Productivity Point’s multiple locations.
Enjoy a focused and professional training environment, including all technical
equipment provided along with administrative and technical support at your fingertips. With over 150
locations to choose from, review our course catalog or contact your personal Productivity Point Account
Manager to see if the course you have in mind is delivered at one of our dedicated virtual classrooms in
Live Online Training
Blend the best from traditional face-to-face instructor-led training with
the latest in conferencing technology.
Private Group Training
Your private group classroom experience will not only take place in the location of your
choice (including any of our training centers), but you will enjoy the following amenities:
On-Demand is an IT training solution designed around your schedule, budget, and
learning needs. Combining high-quality video, reading, and knowledge checks in a self-paced
format, On-Demand helps you build skills as your schedule allows—all at once or
five minutes at a time.
With On-Demand, you learn at your own pace and in the convenience of your own space.
With Learn at your own pace…
Productivity Point Learning Solutions
evolved out of a desire to increase our outreach
both nationally and internationally.
Productivity Point Headquarters
1580 Sawgrass Corporate Parkway
Sunrise, Florida 33323