ITIL® 4 Specialist: Create, Deliver and Support

Category ID Duration Level Price
ITIL 13722 3 Day(s) Foundation $2,397.00

ITIL® 4 Specialist: Create, Deliver and Support

Class Schedule

Live Online

Location Date Time Register
Live - Online 04/22/2024 - 04/24/2024 8:30 AM - 4:30 PM EDT Register

Course Overview

This course provides those IT leaders, practitioners and support staff who already hold the ITIL 4 foundation qualification with an understanding of how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods and tools. It gives them an understanding of service performance, service quality and improvement methods. The course is based on the ITIL 4 best practice service value system featured in the latest 2019 guidelines

Course Objectives

· Understand how to plan and build a service value stream to create, deliver and support services
· Know how relevant ITIL 4 practices contribute to creation, delivery and support across the SVS and value streams
· Know how to create, deliver and support services
· Preparation to sit the ITIL 4 Create, Deliver, Support examination
· Understand the role of governance, risk and compliance and how to integrate the principles and methods into the service value system
· Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement
· Preparation to sit the ITIL 4 foundation examination

This course prepares you for the ITIL 4 Specialist: Create, Deliver and Support examination and is one of the four modules that lead to the award of ITIL 4 Managing Professional status.

Training Delivery Methods

With Productivity Point, you will have a spectrum of delivery methods to choose from... when where and how you like it. Whether it's in a classroom or online, we have a delivery option to meets your needs.

Classroom Live Training

Get in-person, hands-on instruction with live lab exercises taught by subject matter experts who deliver authorized and industry-leading content.

With classrooms in almost every major U.S. city, Productivity Point has something for users of every level, so you can earn the most popular industry certifications. You get hands-on learning experience with live lab exercises taught by experienced instructors. We proudly advocate our learning services to be hosted by the best-qualified trainers in terms of technical knowledge and teaching skills.

Classroom Virtual Training

Prefer to have a dedicated classroom for your virtual experience? Attend live, hands- on training via remote instructor from one of Productivity Point’s multiple locations.

Enjoy a focused and professional training environment, including all technical equipment provided along with administrative and technical support at your fingertips. With over 150 locations to choose from, review our course catalog or contact your personal Productivity Point Account Manager to see if the course you have in mind is delivered at one of our dedicated virtual classrooms in your area.

Live Online Training

Blend the best from traditional face-to-face instructor-led training with the latest in conferencing technology.

  • Delivering live training to multiple locations at one time
  • 100% live, instructor led training in a classroom setting without excess travel.
  • Dramatically reduced class cancellation rate.

Private Group Training

Your private group classroom experience will not only take place in the location of your choice (including any of our training centers), but you will enjoy the following amenities:

  • Instructor Consult to get to know your instructor and convey your customized requirements
  • Course Curriculum tailored to your specifications and displaying your organization's branding
  • On-Line course evaluations provided for your review
  • Post-Assessments to ensure your learners have fully comprehended

On-Demand Learning

On-Demand is an IT training solution designed around your schedule, budget, and learning needs. Combining high-quality video, reading, and knowledge checks in a self-paced format, On-Demand helps you build skills as your schedule allows—all at once or five minutes at a time.

With On-Demand, you learn at your own pace and in the convenience of your own space.

With Learn at your own pace…

  • Personal industry leading trainers and instructors right on your own desktop.
  • Acquire leverage to better career opportunities.
  • Learn the latest information technology.
  • Increase your earning potential
  • Get Certified
Try Before You Buy…
If you would like to experience On-Demand before you purchase, send an email to: ondemand@productivitypointls.com to receive your Course Demo Code.

Productivity Point Learning Solutions evolved out of a desire to increase our outreach both nationally and internationally.

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Contact
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