Cross-Cultural Business Communication Training

In the Cross-Cultural Business Communication Training course, you will: • Discuss the value of culture and the significance of cross-cultural communication in the workplace • Describe the impact of cultural differences on communication and avoid miscommunication and conflicts that arise due to these differences • Identify the differences in verbal communication across cultures • Improve your nonverbal communication skills by understanding the differences in gestures and expressions that vary across cultures • Establish rapport and build trust • Listen well and provide positive and constructive feedback • Identify common cross-cultural communication barriers • Overcome communication barriers and avoid cultural bias • Employ qualified interpreters and communicate through them • Attend and organize cross-cultural meetings • Conduct negotiations and solve problems during a cross-cultural meeting • Identify gestures used in different cultures and build a cross-cultural team • Discuss guidelines for writing cross-cultural documents and assemble a translation team