ITIL® 4 Foundation Certification Course

Category ID Duration Level Price
ITIL 13625 3 Day(s) Foundation $1,995.00

ITIL® 4 Foundation Certification Course

Live, Online Class Schedule

Delivery Format Date Time Register
Live Online 06/11/2024 - 06/13/2024 10:00 AM - 4:45 PM EST Register
Live Online 07/01/2024 - 07/03/2024 10:00 AM - 4:45 PM EST Register
Live Online 08/06/2024 - 08/08/2024 10:00 AM - 4:45 PM EST Register
Live Online 09/05/2024 - 09/07/2024 10:00 AM - 4:45 PM EST Register
Live Online 09/30/2024 - 10/02/2024 10:00 AM - 4:45 PM EST Register

Live Training Center

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US Toll Free 844-238-8607

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Course Overview

Learn the foundations of IT service management and how they can benefit your organization. Certification exam voucher included!

This course provides IT leaders, practitioners, support staff and staff interfacing with the organization’s digital and information systems functions with a practical understanding of the key concepts, common language, principles and practices that enables successful management of modern IT-enabled services. It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL 4 best practice service value system.

Course Objectives

At the end of this new 3-day course, attendees will have an understanding of the following:
Key IT service management concepts
How ITIL guiding principles can help and organization to adopt and adapt service management
The 4 dimensions of service management
The purpose and components of the service value system
The activities of the service value chain and how the interconnect
Know the purpose of key ITIL practices
Preparation to sit the ITIL4 foundation examination

ITIL4 Foundation Certification

There are no formal prerequisites required for this course.

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E info@productivitypointls.com

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