Handling Difficult Customers Training

Category ID Duration Level Price
Conflict and Stress Management 13703 1 Day(s) Foundation $595.00

Handling Difficult Customers Training

Live, Online Class Schedule

Delivery Format Date Time Register
Live Online 07/31/2024 - 07/31/2024 10:00 AM - 3:00 PM EST Register
Live Online 10/30/2024 - 10/30/2024 10:00 AM - 3:00 PM EST Register

Live Training Center

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Live Online


Live, Online

Call Us

US Toll Free 844-238-8607

Email Us


info@productivitypointls.com

Course Overview

The customers and suppliers you need to work with effectively may be outside your company or in the next office. and you may not always see eye to eye. Even if you have strong interpersonal skills and common goals, conflict can happen. Make sure you know how find common ground, calm emotions and forge a productive path forward.

Course Objectives

In the Handling Difficult Customers Training course, you will learn:
How You Perceive Difficult Customers
The Power of a Difficult Customers
Strategies for Dealing with Difficult Customers
How to Communicate with Unsatisfied Clients
Leading a Difficult Customer to a Better Outcome

HRCI Professional in Human Resources (PHR)
HRCI Senior Professional in Human Resources (SPHR)
SHRM Certified Professional (SHRM-CP)

It is recommended that you attend the following course prior to attending the Handling Difficult Customers Training, or have equivalent experience:
Quality Customer Service

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Sunrise, Florida 33323
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Contact
T 1-844-238-8607
P 1-954-425-6141
F 1-954-928-9057
E info@productivitypointls.com

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