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Home > Technical Courses > Windows Client > Supporting and Troubleshooting Windows 11 (55342)
Learn to support and troubleshoot Windows 11 in an on-premises Windows Server Active Directory environment.
This is a 4-day ILT course that is designed to provide students with the knowledge and skills required to support and troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment. These skills include understanding: • Important Windows 11 features • How these features are used in an Active Directory • How to troubleshoot these features
Category
ID
Duration
Level
Price
Microsoft
13938
4 Day(s)
Intermediate
$2,395.00
Objectives
In the Supporting and Troubleshooting Windows 11 training, you will learn to: · Describe the processes involved in planning and using a troubleshooting methodology for Windows 11. · Troubleshoot startup issues and operating system services on a Windows 11 PC. · Perform system recovery. · Resolve issues related to hardware devices and device drivers. · Administer Windows 11 devices. · Troubleshoot issues related to network connectivity. · Configure Windows 11 devices by using Group Policy. · Configure and troubleshoot user settings. · Configure and troubleshoot resource access. · Implement remote connectivity. · Deploy and troubleshoot applications. · Maintain Windows 11 devices.
Module 1: Introducing Windows 11 • Overview of Windows 11 • Recommendations for typical troubleshooting procedures • Troubleshooting installation and deployment • Introduction to management and troubleshooting tools Module 2: Administering Windows 11 Remotely • In this course, you will learn: • Important Windows 11 features • How these features are used in an Active Directory • How to troubleshoot these features In the Supporting and Troubleshooting Windows 11 training, you will learn to: · Describe the processes involved in planning and using a troubleshooting methodology for Windows 11. · Troubleshoot startup issues and operating system services on a Windows 11 PC. · Perform system recovery. · Resolve issues related to hardware devices and device drivers. · Administer Windows 11 devices. · Troubleshoot issues related to network connectivity. · Configure Windows 11 devices by using Group Policy. · Configure and troubleshoot user settings. · Configure and troubleshoot resource access. · Implement remote connectivity. · Deploy and troubleshoot applications. · Maintain Windows 11 devices. Using Windows Admin Center • Using Windows PowerShell • Implementing Remote Management Module 3: Troubleshooting Startup and Performing System Recovery • Recovering Windows 11 • Configuring the Registry • Troubleshooting Windows 11 startup • Implementing and troubleshooting BitLocker • Troubleshooting OS service Issues Module 4: Troubleshooting Devices and Device Drivers • Overview of hardware troubleshooting • Troubleshooting device drivers Module 5: Configuring and Troubleshooting Network Connectivity • Configuring network connectivity • Troubleshooting network connectivity • Implementing and troubleshooting name resolution • Implementing and troubleshooting remote access Module 6: Troubleshooting Group Policy • Overview of Group Policy • Resolve GPO application issues on client devices Module 7: Configuring and Troubleshooting Security Settings • Implementing network security • Implementing Windows 11 security features • Configuring and troubleshooting user accounts Module 8: Configuring and Troubleshooting User State • Implementing and troubleshooting user state • Implementing and troubleshooting Folder Redirection Module 9: Configuring and Troubleshooting Resource Access • Configuring and troubleshooting file access. • Configuring and troubleshooting shared folders. • Implementing and troubleshooting Work Folders. • Managing and troubleshooting printers. • Recovering files. Module 10: Troubleshooting Apps • Troubleshooting desktop apps • Troubleshooting app compatibility • Managing UWP apps Module 11: Monitoring and Maintaining Windows 11 • Monitoring Windows 11 • Optimizing Windows 11 performance • Managing Windows 11 updates
Questions?
For Supporting and Troubleshooting Windows 11, prior knowledge of networking fundamentals, Windows Server, Active Directory, and general client-side troubleshooting is essential.
Supporting and Troubleshooting Windows 11 (55342)
Class Schedule
Live Online
Course Overview
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