Supporting and Troubleshooting Windows 11 (55342)
Course Overview

This is a 4-day ILT course that is designed to provide students with the knowledge and skills required to support and troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment. These skills include understanding:

• Important Windows 11 features
• How these features are used in an Active Directory
• How to troubleshoot these features

Category

ID

Duration

Level

Price

Microsoft

13938

4 Day(s)

Intermediate

$2,395.00

Questions?

For Supporting and Troubleshooting Windows 11, prior knowledge of networking fundamentals, Windows Server, Active Directory, and general client-side troubleshooting is essential.

Supporting and Troubleshooting Windows 11 (55342)

Class Schedule

Live Online

Location Date Time Register
Live - Online 12/01/2025 - 12/04/2025 9:00 AM - 5:00 PM EST Register
Live - Online 12/15/2025 - 12/18/2025 9:00 AM - 5:00 PM EST Register
Live - Online 01/19/2026 - 01/22/2026 9:00 AM - 5:00 PM EST Register
Live - Online 01/26/2026 - 01/29/2026 9:00 AM - 5:00 PM EST Register
Live - Online 02/17/2026 - 02/20/2026 12:00 PM - 8:00 PM EST Register
Live - Online 02/23/2026 - 02/26/2026 9:00 AM - 5:00 PM EST Register
Live - Online 02/23/2026 - 02/26/2026 9:00 AM - 5:00 PM EST Register
Live - Online 03/02/2026 - 03/05/2026 9:00 AM - 5:00 PM EST Register
Live - Online 03/30/2026 - 04/02/2026 9:00 AM - 5:00 PM EST Register
Live - Online 05/04/2026 - 05/07/2026 9:00 AM - 5:00 PM EST Register

Course Overview

This is a 4-day ILT course that is designed to provide students with the knowledge and skills required to support and troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment. These skills include understanding:

• Important Windows 11 features
• How these features are used in an Active Directory
• How to troubleshoot these features

Course Objectives

In the Supporting and Troubleshooting Windows 11 training, you will learn to: 
· Describe the processes involved in planning and using a troubleshooting methodology for Windows 11.
· Troubleshoot startup issues and operating system services on a Windows 11 PC.
· Perform system recovery.
· Resolve issues related to hardware devices and device drivers.
· Administer Windows 11 devices.
· Troubleshoot issues related to network connectivity.
· Configure Windows 11 devices by using Group Policy.
· Configure and troubleshoot user settings.
· Configure and troubleshoot resource access.
· Implement remote connectivity.
· Deploy and troubleshoot applications.
· Maintain Windows 11 devices.

Training Delivery Methods

With Productivity Point, you will have a spectrum of delivery methods to choose from... when where and how you like it. Whether it's in a classroom or online, we have a delivery option to meets your needs.

Classroom Live Training

Get in-person, hands-on instruction with live lab exercises taught by subject matter experts who deliver authorized and industry-leading content.

With classrooms in almost every major U.S. city, Productivity Point has something for users of every level, so you can earn the most popular industry certifications. You get hands-on learning experience with live lab exercises taught by experienced instructors. We proudly advocate our learning services to be hosted by the best-qualified trainers in terms of technical knowledge and teaching skills.

Classroom Virtual Training

Prefer to have a dedicated classroom for your virtual experience? Attend live, hands- on training via remote instructor from one of Productivity Point’s multiple locations.

Enjoy a focused and professional training environment, including all technical equipment provided along with administrative and technical support at your fingertips. With over 150 locations to choose from, review our course catalog or contact your personal Productivity Point Account Manager to see if the course you have in mind is delivered at one of our dedicated virtual classrooms in your area.

Live Online Training

Blend the best from traditional face-to-face instructor-led training with the latest in conferencing technology.

  • Delivering live training to multiple locations at one time
  • 100% live, instructor led training in a classroom setting without excess travel.
  • Dramatically reduced class cancellation rate.

Private Group Training

Your private group classroom experience will not only take place in the location of your choice (including any of our training centers), but you will enjoy the following amenities:

  • Instructor Consult to get to know your instructor and convey your customized requirements
  • Course Curriculum tailored to your specifications and displaying your organization's branding
  • On-Line course evaluations provided for your review
  • Post-Assessments to ensure your learners have fully comprehended

On-Demand Learning

On-Demand is an IT training solution designed around your schedule, budget, and learning needs. Combining high-quality video, reading, and knowledge checks in a self-paced format, On-Demand helps you build skills as your schedule allows—all at once or five minutes at a time.

With On-Demand, you learn at your own pace and in the convenience of your own space.

With Learn at your own pace…

  • Personal industry leading trainers and instructors right on your own desktop.
  • Acquire leverage to better career opportunities.
  • Learn the latest information technology.
  • Increase your earning potential
  • Get Certified
Try Before You Buy…
If you would like to experience On-Demand before you purchase, send an email to: ondemand@productivitypointls.com to receive your Course Demo Code.

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Contact
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