Business Process Analysis Training

Section 1. Why Models
• Why succinct graphic models are powerful

Section 2. Basics of Business Process Models
• Fundamentals of BPMN
• Business Organization and levels of models
• Flowcharts, Swim lanes, and other notations

Section 3. Process Descriptions
• Describe process models
• Describe elements in models

Section 4. Decision and Alternatives
• Alternative flows
• Different scenarios of the same use case

Section 5. Activity Tabulation
• Organization and classifying activities
• Who performs activities and context

Section 6. Validating the Current State
• Identifying the business event and data
• Process modeling execution rules
• Validating models against the business

Section 7. Assessing Process Performance
• Business Strategies
• Key performance indicators
• Root cause analysis

Section 8. Designing the Future State ("to-be") Model
• Establishing goals and targets
• Identifying alternative strategies
• Costs and benefits of process improvement
• Using Process models to Define requirements

Exercise Summary

Exercise 1 — Share your goals for the class
Exercise 2 — Compare product requirements
Exercise 3 — Identify use cases and scenarios
Exercise 4 — Create basic process models
Exercise 5 — Write descriptions for process
Exercise 6 — Use decision and alternative structures
Exercise 7 — Tabulate contents of process models
Exercise 8 — Add concurrency to process models
Exercise 9 — Create process models using time
Exercise 10 — Create single object state models
Exercise 11 — Create state models for second objects
Exercise 12 — Create collaboration models
Exercise 13 — Simulate process models
Exercise 14 — Review what you've learned and compare it to your beginning objectives