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In the Business Process Analysis course, you will learn to model business processes as they are currently enacted, assess the quality of those business processes, and identify improvements.
The Business Process Analysis Training course teaches you how to identify business processes that could become more streamlined. Discover how to select the elicitation technique that is best suited to your stakeholders and how to prepare for and hold elicitation sessions. Using several different modeling techniques, you’ll explore different facets of the business process, identify the most effective improvements to the process, and clearly define the future process state. Once a new process is defined, you’ll learn how to present your analysis work to management and hold a successful project retrospective.
Category
ID
Duration
Level
Price
Business Analysis
12703
3 Day(s)
Foundation
$1,895.00
Objectives
In this course, you will learn to model business processes as they are currently enacted, assess the quality of those business processes, and identify improvements.The course begins by highlighting the characteristics of a quality process and the role of the business analyst in process analysis. You will learn how to identify business processes that could become more streamlined. Discover how to select the elicitation technique that is best suited to your stakeholders and how to prepare for and hold elicitation sessions. Using several different modeling techniques, you’ll explore different facets of the business process, identify the most effective improvements to the process, and clearly define the future process state. Once a new process is defined, you’ll learn how to present your analysis work to management and hold a successful project retrospective.Learners pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.
Section 1. Why Models• Why succinct graphic models are powerfulSection 2. Basics of Business Process Models• Fundamentals of BPMN• Business Organization and levels of models• Flowcharts, Swim lanes, and other notationsSection 3. Process Descriptions• Describe process models• Describe elements in modelsSection 4. Decision and Alternatives• Alternative flows• Different scenarios of the same use caseSection 5. Activity Tabulation• Organization and classifying activities• Who performs activities and contextSection 6. Validating the Current State• Identifying the business event and data• Process modeling execution rules• Validating models against the business
Section 7. Assessing Process Performance• Business Strategies• Key performance indicators• Root cause analysisSection 8. Designing the Future State ("to-be") Model• Establishing goals and targets• Identifying alternative strategies• Costs and benefits of process improvement• Using Process models to Define requirementsExercise SummaryExercise 1 — Share your goals for the classExercise 2 — Compare product requirementsExercise 3 — Identify use cases and scenariosExercise 4 — Create basic process modelsExercise 5 — Write descriptions for processExercise 6 — Use decision and alternative structuresExercise 7 — Tabulate contents of process modelsExercise 8 — Add concurrency to process modelsExercise 9 — Create process models using timeExercise 10 — Create single object state modelsExercise 11 — Create state models for second objectsExercise 12 — Create collaboration modelsExercise 13 — Simulate process modelsExercise 14 — Review what you've learned and compare it to your beginning objectives
Questions?
IIBA Entry Certificate in Business Analysis (ECBA)IIBA Certification of Competency in Business Analysis (CCBA)IIBA Certified Business Analysis Professional (CBAP)
There are no formal prerequisites required for this course.
Business Process Analysis Training
Class Schedule
Live Online
Course Overview
Training Delivery Methods
With Productivity Point, you will have a spectrum of delivery methods to choose from... when where and how you like it. Whether it's in a classroom or online, we have a delivery option to meets your needs.
Classroom Live
Classroom Virtual
Private Group
On Demand
Classroom Live Training
Get in-person, hands-on instruction with live lab exercises taught by subject matter experts who deliver authorized and industry-leading content.
With classrooms in almost every major U.S. city, Productivity Point has something for users of every level, so you can earn the most popular industry certifications. You get hands-on learning experience with live lab exercises taught by experienced instructors. We proudly advocate our learning services to be hosted by the best-qualified trainers in terms of technical knowledge and teaching skills.
Classroom Virtual Training
Prefer to have a dedicated classroom for your virtual experience? Attend live, hands- on training via remote instructor from one of Productivity Point’s multiple locations.
Enjoy a focused and professional training environment, including all technical equipment provided along with administrative and technical support at your fingertips. With over 150 locations to choose from, review our course catalog or contact your personal Productivity Point Account Manager to see if the course you have in mind is delivered at one of our dedicated virtual classrooms in your area.
Live Online Training
Blend the best from traditional face-to-face instructor-led training with the latest in conferencing technology.
Private Group Training
Your private group classroom experience will not only take place in the location of your choice (including any of our training centers), but you will enjoy the following amenities:
On-Demand Learning
On-Demand is an IT training solution designed around your schedule, budget, and learning needs. Combining high-quality video, reading, and knowledge checks in a self-paced format, On-Demand helps you build skills as your schedule allows—all at once or five minutes at a time.
With On-Demand, you learn at your own pace and in the convenience of your own space.
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