Quality Customer Service

Course Overview

This full day live instructor-led class helps both employees and managers examine their attitudes about customer service in five critical areas:

1) Having a positive attitude toward customers
2) Encouraging customer feedback
3) Responding to customer problems
4) Developing long term relationships
5) Seeking to exceed customer expectations

Whether your customer is across the country or across the hall, understanding and meeting their needs is the first and last step to success. External customers drive sales and growth. Internal customers are the key to efficiency and profitability. We can all contribute to the success of our organization by winning over customers with superior products and delivering outstanding customer service.

Category

ID

Duration

Level

Price

Customer Service

12815

1 Day(s)

Foundation

$395.00

Questions?

HRCI Professional in Human Resources (PHR)
HRCI Senior Professional in Human Resources (SPHR)
SHRM Certified Professional (SHRM-CP)

Communicating for Results


Productivity Point Learning Solutions evolved out of a desire to increase our outreach both nationally and internationally.

Productivity Point Headquarters
1580 Sawgrass Corporate Parkway
Suite 205
Sunrise, Florida 33323
United States

Contact
T 1-844-238-8607
P 1-954-425-6141
F 1-954-928-9057
E info@productivitypointls.com

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