ITIL® Lifecycle: Service Design (SD)
Course Overview

Service Design brings the output of Service Strategy to life by designing new or changed services that satisfy business objectives and are secure, resilient and reliable. Based on the Service Design publication of the IT Infrastructure Library® (ITIL®) core library, this course focuses on the planning, implementing and optimizing the Service Design processes, plans, policies and standards that ultimately will be used to transition and operate services in the production environment.

Category

ID

Duration

Level

Price

ITIL

12983

3 Day(s)

Intermediate

$2,595.00

Questions?

ITIL® Intermediate Certification

• The ITIL Foundation Certification in IT Service Management - obtained through ITIL Foundation or Foundation Bridge Certificate(s).
• Learners should complete at least 21 hours of personal study and ideally, will have read the Service Design publication.

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