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Home > Technical Courses > DevOps > Certified DevOps Coach (CDOC)
The CDOC course provides guidance for current and aspiring DevOps coaches to understand and master the skills of any professional in a DevOps environment.
The Certified DevOps Coach (CDOC) certification prepares experienced individuals to help organizations towards adoption of DevOps. Besides the relevant tooling and technology component, DevOps predominantly entails a cultural shift towards a new mindset, behaviors, a new organization, and a new way of working. Organizations which do not truly comprehend the essence of DevOps end up with transformational failures, often leading away from the value of DevOps.This course provides guidance for current and aspiring DevOps coaches to understand and master the skills of any professional in a DevOps environment to help team members and other stakeholders in the organization apply DevOps concepts and principles within their organization.
Category
ID
Duration
Level
Price
DevOps
13704
2 Day(s)
Intermediate
$1,299.00
Objectives
· Understand the basics of DevOps· Comprehend the role and responsibilities of a DevOps coach· Explain the purpose of DevOps coaching as a role model· Describe the basic coaching skills (communication, listening, questioning, direct communication)· Discuss actions and accountability of the DevOps coach· Understand how to influence behavior and manage interactions· Understand the methods of coaching teams· Learn about continuous improvement in teams· Understand organizational goals· Learn about coaching for organizational transformation
Core Principles of DevOpso Some DevOps Definitionso DevOps is Highly Intertwined with Agile and Lean ITo DevOps Principleso DevOps Principles and Aspects of ITKnowing DevOps Coachingo What are the key elements of DevOps coaching?o Difference between DevOps Coach, DevOps Leader, and DevOps Consultanto Characteristics of an effective DevOps Coacho Competence and key skills of a DevOps CoachTeam Coaching and Facilitating Teamso Defining Gemba and Gemba Walko Why Gemba walk is necessary for DevOps Coach?o Gemba Walk ? For the DevOps Coacho Gemba Walk Checklisto Understanding Team Dynamics (Lencioni)o Building Teamso Getting to High PerformanceCommunicationo Performance Dialog (Direct Communication)o Giving and Receiving Feedbacko Active Listening Skills & Powerful QuestionsDevOps Coachingo Understanding the Organizational Goals (GROW model)o Why are goals important?o Understanding Customers for Business Contexto Common Goals for DevOps Business CaseDevOps Coaching Modelo The Coach-Coachee partnership: the 4-Phase Coaching Model (Show Me ? Do it together ? Prepare ? Do it yourself)o Common Coaching Activities: Support, Teach, Promoteo Practicing DevOps Behavior and Valueso DevOps Organizational structureo Developing and maintaining a DevOps Cultureo Coaching for KataInfluencing Behaviorso Understanding and Steering Behavioro Consequences of Behavioro Building Blocks of Change and Behavioro Relationship Between Behavior and Habito Investigating BehaviorManaging Interactionso Dealing with Resistanceo Dealing with Blockageo Dealing with Conflictso Motivating for Changeo Managing multi team multi organization interactions
Speeding Up Deliveryo Defining Cross-functional Autonomous Teamso Focus on Customer Valueo Delivering Product Value in Flowo Balancing Different Forms of Efficiencyo Capacity Planningo Understanding Units of WorkCreating DevOps Transparencyo Create with the End in Mindo End-to-End Responsibilityo Creating Environments where Problems cannot go Unseeno Enabling DevOps Transparencyo Working with Visual ManagementContinuous Improvemento Problem-solving Mindseto Daily improvementso Team Improvemento Improving automationSupporting Organizational Goalso Levels of DevOps IT Coachingo Role of the DevOps Coach in Setting Vision and Goalso Role of the DevOps Coach in Achieving the GoalsCoaching for organizational DevOps Transformationo Stakeholder managemento How to transform an IT organization?o Questions that Arise When Transforming the OrganizationCoaching Commitmento Importance of Commitment to the DevOps Transformation
Questions?
Certified DevOps Coach (CDOC) certification
· Professionals who have working knowledge of coaching or hands on experience in helping organizations adopt DevOps principles· Experienced DevOps professionals who have worked on teams that helped organizations transition to DevOps· Professionals who have some formal or informal education about coaching.
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