Supporting and Troubleshooting Windows 10 (10982)
Course Overview

This course is designed to provide students with the knowledge and skills required to install and configure Windows 10 desktops and devices in a Windows Server domain corporate environment. These skills include learning how to install and customize Windows 10 operating systems and apps, and configure local and remote network connectivity and storage. Students will also learn how to configure data security, device security, and network security, and maintain, update, and recover Windows 10.






Windows 10


5 Day(s)




Modern Desktop Certification

To ensure the successful completion of 10982-Supporting and Troubleshooting Windows 10, we recommend the knowledge of:
· Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS)

· MD-100 Installing, Configuring and Maintaining Windows 10
· Microsoft Active Directory Domain Services (AD DS) principles
· Understanding of the Public Key Infrastructure (PKI) components
· Windows Server 2012 R2 fundamentals
· Microsoft Windows Client essentials; for example, experience with Windows 10 or knowledge from the courses 20697-1 and 20697-2

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