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Outlook Introduction (2016, 365)
Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information amongst employees. As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft Office Outlook to handle the emails and meeting invitations sent among employees. In this course, you will explore the Outlook interface and when you are familiar with it, you will use Outlook to manage all aspects of email communications; use the Outlook calendar to manage appointments and meetings; use Outlook's People workspace to manage your contact information; create Tasks and Notes for yourself in Outlook; and customize the Outlook interface to serve your own personal needs. This course is the first in a series of two Microsoft Office Outlook courses. It will provide you with the basic skills you need to start using Outlook to manage your email communications, calendar events, contact information, tasks, and notes. You can also use this course to prepare for the Microsoft Office Specialist (MOS) Certification exams for Microsoft Outlook 2013 and 2016.
Upon successful completion of this course, students will be able to: · Perform basic functions in the Outlook 2010/2013 interface. · Compose email messages. · Read and respond to email messages. · Manage email messages. · Manage your calendar. · Manage your contacts. · Work with tasks and notes. · Customize the Outlook environment.
There are no prerequisites for this course.
Lesson 1: Getting Started With Outlook 2010/2013 Topic A: Navigate the Outlook Interface Topic B: Perform Basic Email Functions Topic C: Use Outlook Help Lesson 2: Composing Messages Topic A: Create an Email Message Topic B: Check Spelling and Grammar Topic C: Format Message Content Topic D: Attach Files and Items Topic E: Enhance an Email Message Topic F: Manage Automatic Message Content Lesson 3: Reading and Responding to Messages Topic A: Customize Reading Options Topic B: Work with Attachments Topic C: Manage Your Message Responses Lesson 4: Managing Your Messages Topic A: Manage Messages Using Tags, Flags, and Commands Topic B: Organize Messages Using Folders Lesson 5: Managing Your Calendar Topic A: View the Calendar Topic B: Manage Appointments Topic C: Manage Meetings Topic D: Print Your Calendar Lesson 6: Managing Your Contacts Topic A: Create and Update Contacts Topic B: View and Organize Contacts Lesson 7: Working With Tasks and Notes Topic A: Manage Tasks Topic B: Manage Notes Lesson 8: Customizing the Outlook Environment Topic A: Customize the Outlook Interface Topic B: Create and Manage Quick Steps
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