Outlook Intermediate (2016, 365)
Course Details

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Outlook Intermediate (2016, 365)

Category ID Duration Price
Microsoft Outlook 12861 1 Day(s) $275.00
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Description

This course is intended for people who have a basic understanding of Microsoft® Windows® and want to know how to use Outlook’s advanced features to manage their email communications, calendar events, contact information, search functions, and other communication tasks.

This course is also designed for students who are preparing for the Microsoft Office Specialist exam for Microsoft Outlook 2016.

Objectives

Lesson objectives help students become comfortable with the course, and also provide a means to evaluate learning. Upon successful completion of this course, students will be able to:
• Customize message settings
• Organize and locate Outlook messages
• Set calendar options
• Track activities using the Journal
• Assign and track tasks
• Share folder information
• Customize the Outlook environment

Prerequisites

To ensure the successful completion of Outlook 2010/2013 Level 2, we recommend completion of one of the following courses, or equivalent knowledge:

• Outlook 2010/2013 Level 1

Outline

Lesson 1: Configure Advanced Message Options
Topic A: Insert Advanced Characters and Objects
Topic B: Modify Message Settings, Properties, and Options
Topic C: Use Automatic Replies

Lesson 2: Advanced Message Management
Topic A: Sort Messages
Topic B: Filter Messages
Topic C: Organize Messages
Topic D: Search Messages
Topic E: Manage Junk Mail
Topic F: Manage Your Mailbox

Lesson 3: Advanced Calendar Management
Topic A: Manage Advanced Calendar Options
Topic B: Create Calendar Groups
Topic C: Manage Meeting Responses

Lesson 4: Advanced Contact Management
Topic A: Edit an Electronic Business Card
Topic B: Manage Advanced Contacts Options
Topic C: Forward Contacts
Topic D: Export Contacts

Lesson 5: Managing Activities by Using Tasks and Journal Entries
Topic A: Assign and Manage Tasks
Topic B: Record and Modify Journal Entries

Lesson 6: Sharing Workspaces with Others
Topic A: Delegate Access to Mail Folders
Topic B: Share Your Calendar
Topic C: Share Your Contacts

Lesson 7: Managing Outlook Data Files
Topic A: Back Up Outlook Items
Topic B: Change Data File Settings

Appendix A: Configuring Email Message Security Settings

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