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Outlook Intermediate (2016, 365)
This course is intended for people who have a basic understanding of Microsoft® Windows® and want to know how to use Outlook’s advanced features to manage their email communications, calendar events, contact information, search functions, and other communication tasks. This course is also designed for students who are preparing for the Microsoft Office Specialist exam for Microsoft Outlook 2016.
Lesson objectives help students become comfortable with the course, and also provide a means to evaluate learning. Upon successful completion of this course, students will be able to: • Customize message settings • Organize and locate Outlook messages • Set calendar options • Track activities using the Journal • Assign and track tasks • Share folder information • Customize the Outlook environment
To ensure the successful completion of Outlook 2010/2013 Level 2, we recommend completion of one of the following courses, or equivalent knowledge: • Outlook 2010/2013 Level 1
Lesson 1: Configure Advanced Message Options Topic A: Insert Advanced Characters and Objects Topic B: Modify Message Settings, Properties, and Options Topic C: Use Automatic Replies Lesson 2: Advanced Message Management Topic A: Sort Messages Topic B: Filter Messages Topic C: Organize Messages Topic D: Search Messages Topic E: Manage Junk Mail Topic F: Manage Your Mailbox Lesson 3: Advanced Calendar Management Topic A: Manage Advanced Calendar Options Topic B: Create Calendar Groups Topic C: Manage Meeting Responses Lesson 4: Advanced Contact Management Topic A: Edit an Electronic Business Card Topic B: Manage Advanced Contacts Options Topic C: Forward Contacts Topic D: Export Contacts Lesson 5: Managing Activities by Using Tasks and Journal Entries Topic A: Assign and Manage Tasks Topic B: Record and Modify Journal Entries Lesson 6: Sharing Workspaces with Others Topic A: Delegate Access to Mail Folders Topic B: Share Your Calendar Topic C: Share Your Contacts Lesson 7: Managing Outlook Data Files Topic A: Back Up Outlook Items Topic B: Change Data File Settings Appendix A: Configuring Email Message Security Settings
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