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Home > Professional Development Skills > Employee Development > The Art of Listening
Strengthen communication, build trust, and lead more effectively through intentional listening.
Listening is one of the most essential—and often overlooked—skills in effective communication. Many professionals listen to respond rather than to understand, which can lead to miscommunication, missed opportunities, and weakened relationships. This course focuses on developing intentional listening skills that improve clarity, strengthen connections, and enhance overall effectiveness in the workplace. You will learn how to move beyond passive hearing to active, engaged listening. Through practical techniques and real-world scenarios, this course helps individuals recognize common listening barriers, ask better questions, and respond thoughtfully. The result is stronger collaboration, improved problem-solving, and more meaningful interactions across teams.
Category
ID
Duration
Level
Price
Employee Development
12597
1 Day(s)
Foundation
$695.00
Objectives
By the end of this course, you will be able to: • Differentiate between hearing and active listening • Identify personal and environmental barriers to effective listening • Apply techniques to improve focus and attention during conversations • Use questioning and paraphrasing to ensure understanding • Demonstrate empathy and emotional awareness while listening • Respond thoughtfully to enhance communication and relationships • Build trust and credibility through effective listening behaviors
Questions?
HRCI Professional in Human Resources (PHR) HRCI Senior Professional in Human Resources (SPHR) SHRM Certified Professional (SHRM-CP)
• No formal prerequisites • A willingness to reflect on current communication habits
The Art of Listening
Class Schedule
Live Online
Course Overview
Training Delivery Methods
With Productivity Point, you will have a spectrum of delivery methods to choose from... when where and how you like it. Whether it's in a classroom or online, we have a delivery option to meets your needs.
Classroom Live
Classroom Virtual
Private Group
On Demand
Classroom Live Training
Get in-person, hands-on instruction with live lab exercises taught by subject matter experts who deliver authorized and industry-leading content.
With classrooms in almost every major U.S. city, Productivity Point has something for users of every level, so you can earn the most popular industry certifications. You get hands-on learning experience with live lab exercises taught by experienced instructors. We proudly advocate our learning services to be hosted by the best-qualified trainers in terms of technical knowledge and teaching skills.
Classroom Virtual Training
Prefer to have a dedicated classroom for your virtual experience? Attend live, hands- on training via remote instructor from one of Productivity Point’s multiple locations.
Enjoy a focused and professional training environment, including all technical equipment provided along with administrative and technical support at your fingertips. With over 150 locations to choose from, review our course catalog or contact your personal Productivity Point Account Manager to see if the course you have in mind is delivered at one of our dedicated virtual classrooms in your area.
Live Online Training
Blend the best from traditional face-to-face instructor-led training with the latest in conferencing technology.
Private Group Training
Your private group classroom experience will not only take place in the location of your choice (including any of our training centers), but you will enjoy the following amenities:
On-Demand Learning
On-Demand is an IT training solution designed around your schedule, budget, and learning needs. Combining high-quality video, reading, and knowledge checks in a self-paced format, On-Demand helps you build skills as your schedule allows—all at once or five minutes at a time.
With On-Demand, you learn at your own pace and in the convenience of your own space.
With Learn at your own pace…
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Contact T 1-844-238-8607 P 1-954-425-6141 F 1-954-928-9057 E info@productivitypointls.com