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Home > Technical Courses > Microsoft 365 > Microsoft Teams Voice Engineer (MS-720)
Plan, design, configure, maintain, and troubleshoot an integrated communications solution using Microsoft Teams.
Learn how to plan, design, configure, maintain, and troubleshoot an integrated communications solution at an organization using Microsoft Teams. One Microsoft exam voucher is included with class.In this course, you will learn how to plan, design, configure, maintain, and troubleshoot an integrated communications solution at an organization using Microsoft Teams. The course will cover Teams Phone with Calling Plans, Direct Routing, and Operator Connect, in addition to Teams devices, audio/video conferencing, and voice migration. Students will learn troubleshooting methodologies and how to resolve common telephony and voice problems.
Category
ID
Duration
Level
Price
Microsoft 365
13786
3 Day(s)
Advanced
$2,085.00
Objectives
You will learn how to:· Plan and Configure Microsoft Teams Phone· Plan and optimize network performance for Teams Phone· Configure and deploy Direct Routing· Configure, deploy, and manage Teams devices· Monitor and Troubleshoot Teams Phone
Module 1: Plan and configure Teams PhoneAfter completing this module, students will learn how to plan for and configure Teams Phone, including Calling Plans, Direct Routing, Auto Attendants, Call Queues, Operator Connect, and how to extend Teams Phone with additional services.Lessons· Plan for Teams Phone· Plan and optimize network performance for Teams Phone· Migrate Voice Services from Skype for Business Server to Teams· Configure Teams Phone· Configure Auto Attendants and Call Queues· Configure and deploy Direct Routing· Extend Teams Phone with additional servicesAfter completing this module, students will be able to:· Plan and Configure Microsoft Teams Phone· Plan and optimize network performance for Teams Phone· Configure and deploy Direct Routing Module 2: Manage Teams PhoneIn this module, students will learn how to configure Teams Phone users, devices, and troubleshoot Teams Phone voice issues.Lessons· Configure and manage voice users· Configure, deploy and manage Teams devices· Monitor and Troubleshoot Teams PhoneAfter completing this module, students will be able to:· Manage voice users· Configure, deploy, and manage Teams devices· Monitor and Troubleshoot Teams Phone
Questions?
Exam MS-720: Microsoft Teams Voice Engineer
Before attending this course, you should have intermediate knowledge of the following topics from MS-700: Managing Microsoft Teams:· Plan and configure a Microsoft Teams environment· Manage chat, teams, channels, and apps· Manage calling and meetings· Monitor and troubleshoot a Microsoft Teams environment
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