Business Analysis for the IT Professional

Overview
1.1     BA Responsibilities
1.2     Communications
1.2.1     Information distribution
1.2.2     Communications styles
1.3     Documentation strategy

Requirements Gathering
2.1     Levels of requirements on a project
2.2     Identifying needs vs. wants
2.3     Techniques for gathering requirements
2.3.1     Interviewing
2.3.2     Prototyping
2.3.3     Use Cases
2.3.4     Collaborative Workshops
2.3.5     Work Breakdown Structure
2.3.6     Business Process Analysis
2.3.7     Use Cases
2.4     Ranking requirements

Modeling
3.1     Business Process Analysis
3.1.1     Business Process Improvements (BPI)
3.1.2     Business Process Reengineering (BPR)
3.2     Data Modeling
3.2.1     Fundamentals
3.2.2     Entity Relationship Diagrams

Fundamentals of testing
4.1     Testing strategy
4.2     Ensure project quality and quality of the product
4.3     Test scripts

Templates
5.1     Software/Product Requirements Outline
5.2     Use Case Template
5.3     Test Plan Template

Practical Application Sessions
6.1     Determine your own Communication Style
6.2     Interview a project sponsor
6.3     Develop Use Cases and a Use Case Diagram
6.4     Gather requirements while developing a Work Breakdown Structure
6.5     Create a Business Process model
6.6     Design and facilitate a Requirements-Gathering session
6.7     Develop a high-level Requirements Document
6.8     Develop an Entity Relationship Diagram
6.9     Create a Project Test Plan